Infrastructure Manager-[C12-AVP] 253206

  • Competitive
  • Shanghai, Chine
  • CDI, Plein-temps
  • Citi China Company Limited 花旗中国
  • 18 sept. 17

Infrastructure Manager-[C12-AVP] 253206

  • Primary Location: China,Shanghai,Shanghai
  • Education: Bachelor's Degree
  • Job Function: Technology
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 17062455


Job Function and Scope
  • Managing project delivery within approved scope, budget and schedule, ensuring compliance to Citi relevant policies.
  • Supporting and managing for.
  • Delivery China business projects
  • Delivery TI internal projects
  • Delivery Regional based projects
  • Supporting and managing project as.
  • Branch build up and Office Expansion, relocation
  • Application system setup and upgrade
  • Infrastructure build up and upgrade
  • Support covering whole Citi China business and legal entities
  • Managing BAU operation and service delivered to business in China each branches.
  • Coordinate and manage the first level support for Network, Voice, Desktop and Banking Applications.
Duties & Responsibilities
(a) Planning
  • Project resource planning, both Citi internal and external vendor resource.
  • Understanding and scoping business requirement.
  • Project scheduling.
  • Financial assessment like budget, cost tracking, BAU impact etc.
(b) Coordinating/Liaison
  • Communication to customer requirements.
  • Liaison to Citi program and project management team, both regional and local TI team.
  • Cooperation with counterpart teams such as FinCon, CRS, CSIS and Technology.
  • Coordinating and manage vendors.
  • Coordinating audit review on compliance.
  • Liaison with customer
  • Liaison to Citigroup CTI China streams for back end support, user new requirements.
  • Liaison to external vendor resource like telecom, vendor and regulators.
  • Escalation on service failure.
(c) Execution
  • Studying and following up Citi Technology Infrastructure Standards and Procedures, especially CITMP and CPPMS procedure.
  • Managing project deliveries, including (but not limited)
  • Managing and follow up project deployment process.
  • Evaluating vendor service quality, performance and proposal on necessary change.
  • Responsible for controlling project deliveries within approved schedule, budget and standard.
  • Assuring the whole delivery being documented and handed over to BAU operation.  
  • Assuring whole project process compliant to Citi policies.
(d) Progress Reporting
  • Weekly and monthly status report.
  • Escalating critical pending issue including unsolved service failure.


  • Bachelor degree and above in Computer Science / Engineering or related.
  • 6+ years working experience on project management.
  • Rich experience & skill in Project Management. Hold of PMP certificate is preferred.
  • Experience on Team Managing and customer management.
  • Experience on Technical Product knowledge of Cabling, Network, Voice, Wintel & Unix system.
  • Experience on Finance control and management.
  • Excellent communication and presentation skills in both oral and written English