• Competitive
  • Hong Kong
  • CDI, Plein-temps
  • Citi
  • 20 sept. 17

TTS - Regional Emerging Payments and Receivables Product Manager, Vice President

TTS - Regional Emerging Payments and Receivables Product Manager, Vice President

  • Primary Location: HK,Hong Kong,Hong Kong
  • Education: Bachelor's Degree
  • Job Function: Product Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 17065359


The Regional Emerging Payments &Receivables product manager will be the primary owner for delivery of faster payments and receivables solutions across  APAC. The product manager will also play a key role in developing product proposition and connectivity with emerging payments methods beyond faster payments infrastructures, including our wallet strategy. The core objective of this role is to develop robust and innovative emerging domestic collections and payments solutions in Asia to enable our clients to grow, digitize cash, win new flows, and grow Citi's fee and liquidity revenues. 
He/she will bring deep product expertise and exceptional execution discipline to drive competitive differentiation in emerging payments space, through the ability to:
  • Successfully deliver connectivity to faster payments systems across key markets in APAC, with a significant and complex roadmap for 2018-2019 
  • Articulate the prioritization and strategy for different emerging payment systems
  • Understand and anticipate evolving client needs across APAC, ensuring our domestic P&R roadmap delivers continuous and commercially relevant innovation
  • Work seamlessly with Channels team to ensure appropriate API capability development for real time information, data, and initiation and other value-added API services to deliver an end-to-end solutions for clients.    hand in hand with Channels team to ensure appropriate API capability development for real time information, data and initiation and other value-added API services to deliver an end to end solution for clients
  • The role will require working closely and extensively with global and country teams, the Regional Channels & Enterprise team, Asia Pacific Operations and Technology, and key partners in Sales, Implementation, and Service to optimize delivery of emerging payments and receivables functionality and develop market strategies for new flows and segments, while maintaining a pristine risk and control environment.
  • Key responsibilities:
  • Lead the prioritization and implementation of faster payments and receivables platforms across Asia Pacific, working with key global, regional and country stakeholders. Develop and drive strategic innovation in all components of product platform to deliver solutions that increase scale, competitive differentiation and  commercial relevance to clients
  • Communicate strategic roadmap and value proposition clearly with clients, our sales teams and our internal partners. 
  • Develop deep product expertise to support a rapidly changing business environment for Citi and its clients.
  • Oversee the regulatory, risk and compliance of the faster payments and receivables products and solutions in APAC. Engage with AML, Auditors, Risk Managers, New Product Approval Committee members, Legal, Compliance officers and other individuals as needed in order to maintain a pristine risk and control environment for these new solutions.
  • Serve as subject matter expert for sales to help review client needs, solutioning, pricing, and present recommendations and proposals with respect to emerging payments and collections solutions, assist in implementation and serve as liaison with internal and external partners/ stakeholders to resolve complex client issues.
  • Systemically evaluate opportunities to digitize product offering end-to-end and improve existing solutions to increase overall client satisfaction and ensure scalable service and support model. 
  • Development value:
  • Senior role within a fundamental, core and dynamic product for TTS in a critical and growing region with deep and interesting markets critical to global clients
  • Responsibility to manage a material and significant transformation of the TTS business in a very competitive and evolving market space
  • Will develop detailed knowledge of a complex end-to-end business, and a range of skills across multiple facets of product development, business management, P&L management and Risk & Control
  • Relationship building: will build important client relationships across each client segment, relationships across country and global product leads


  • MBA Preferred - Tertiary Qualification Essential
  • Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
Knowledge / Experience:
  • At least 6 years experience in cash management / emerging payments business
  • Strong knowledge of product management disciplines
  • Experience and knowledge across all components of payments preferred (e.g. operations, technology, client delivery, risk, market management, sales and/or business management experience)
  • Prior experience at ecommerce / fintech / digital players preferable
  • Skills:
  • Strong product development and delivery expertise to drive successful implementation of a range of new payments solutions
  • Exceptionally disciplined and structured execution skills
  • Strategic experience to develop vision for product roadmap and assessing most attractive client opportunity areas
  • Strong analytical skills to prioritize opportunities, quickly distill complexity to most critical components and analyze wide range of information, draw conclusions and communicate data-driven findings
  • Problem solving and solutioning skills to drive disciplined execution
  • Strong communications skills given the very wide range of cross-functional engagement required for success
  • Strong technical knowledge preferred
  • Adaptability and dynamism given the emerging payments space is evolving
  • The successful candidate will have a strong strategic and commercial mindset, exceptional leadership and execution capabilities, and have great interpersonal and communications skills