Customer Service Officer (Klang Valley)

  • Competitive
  • Kuala Lumpur, Federal Territory, Malaysia
  • CDI, Plein-temps
  • OCBC Bank (Malaysia) Berhad
  • 20 sept. 17

Customer Service Officer (Klang Valley)

  • Perform customer need profiling and identify selling opportunities
  • Promote and cross sell Investment, Insurance and Lifestyle products and refer potential loan customers to Personal Banker (PB) / Personal Financial Manager (PFM)
  • Proactively manage and build long term customer relationship
  • Perform account opening and provide sales support to PB / PFM


Qualifications
  • Has at least 1 year working experience in consumer related sales
  • Pleasant disposition with good interpersonal and communication skills to interact effectively at all levels
  • Able to work independently with minimal supervision
  • Team player with the ability to demonstrate good teamwork amongst colleagues
  • Self-motivated, dedicated, committed to delivering results Possess a positive attitude, initiative, responsible and takes ownership of issues