Personal Banker / Personal Financial Manager - Telemarketing & Indirect Channel

  • Competitive
  • Kuala Lumpur, Federal Territory, Malaysia
  • CDI, Plein-temps
  • OCBC Bank (Malaysia) Berhad
  • 20 sept. 17

Personal Banker / Personal Financial Manager - Telemarketing & Indirect Channel

  • Cross-sell and up-sell and an array of card's financial and related products to existing OCBC customers through telemarketing distribution and initiative. (i.e. Balance Transfer/ Call for Cash to Credit Card customer, Titanium Card to existing OCBC's customer.)
  • Responsible in meeting individual monthly, quarterly and yearly sales target and Key Performance Indicators (KPIs).
  • Ensure data accuracy with minimal error and defect in daily sales submission prior forward to Sales Support Unit.
  • Foster good relationship with customer and provide high level of quality service in managing customer's inquiries and feedbacks during sales solicitation.
  • Keep abreast of competitor's activities and products.
  • Handle customer issues (if any) that may arise during or after sales and provide workable resolution to avoid customer's dissatisfaction or any disputes.
  • Carry out ad-hoc duty as directed by the management.


Qualifications
  • Candidate must posses at least a SPM, recognize Diploma or Degree in any discipline.
  • Aged between 20 years old and above.
  • Experienced in telesales environment will be added advantage.
  • Good interactive and communication skills in English, Chinese and Bahasa Malaysia.
  • Enthusiastic, aggressive attitude and coupled with desire to succeed and strive for the best-in-class sales results.
  • Able to work under pressure and highly intense sales environment.
  • Fresh graduates are encouraged to apply.