Technical Trainer Technical Trainer …

Northwestern Mutual
à Skokie, IL, États-Unis
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
Northwestern Mutual
à Skokie, IL, États-Unis
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
Technical Trainer
Technical Support and Trainer, Chicago IL (Skokie) Skokie, IL (NO 021) 129/en-US/CORPORATE-CAREERS/job/Skokie-IL-NO-021-129/Technology-Coordinator---Chicago--Skokie-_26850/apply At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

PRINCIPAL ACCOUNTABILITIES: (List in order of importance)

Ability to engage clients through consulting, coaching and training, both in person and through virtual platforms. Establish, build and maintain relationships with key field roles including Financial Representatives, their staff, Network Office staff and leadership (e.g. Managing Partner, Managing Directors, Recruiters, Compliance, Sales Execution Team) to understand their individual business needs. Create a business plan to drive adoption of technology to better enable the Network Office and FRs to attain goals and related benefits. Communicate sound recommendations to NO leadership to assist them in establishing goals. Lead planning to ensure goals are attained and benefits realized. Lead technology elements of new financial representatives training school including basic introduction and ongoing guidance of key technologies to support the functions of their position, the sales cycle, and client engagement    Drive overall technology adoption as a key metric for success. Identify specific gaps with financial representatives’ work flow and business process to apply new or existing technology to improve their practices.  Ongoing engagement with FRs and staff throughout the consulting cycle.  Provide accountability to FR team when required.   Partner with NO and HO leadership to ensure a consistent message promoting the proper use and adoption of technology and proven business building benefits. Plan, schedule, and facilitate group training to better leverage technology and improve business process and results Lead technology rollouts making users aware of benefits, preparation and training needed for successful deployments. Partner with Home Office product teams and Network Office staff. Act as a liaison between field and home office to provide ongoing feedback on business technology applications. Collects, interprets, and analyzes data required for UI and application experience.    Dedicated use on internal CRM system to document business engagements within the office Promotes positive customer experience regarding our technology environment. Require travel to Field offices within your assigned local territory.  

REQUIREMENTS:

• Bachelor's Degree, preferably in business or an equivalent combination of education and/or progressively responsible work experience.
• Minimum of 3 years’ experience to include the following.  Experience can run concurrently or in addition to each:
o Three + years of program support working with professionals in financial services or similar industry with demonstrated ability to build/develop relationships at various position levels through a consultative model.  Minimum of three years’ experience in coaching/training individuals how to optimize their business through the use of technology is highly desirable.
o Minimum of three years of coaching and training experience preferred
o Minimum of three years financial services industry experience preferred
• Demonstrated ability to understand software technology focused on sales practice and the ability to articulate the benefits and uses to select audiences
• Ability to build and maintain relationships.
• Proven ability to drive measurable improvements in an outcome based model. (e.g. prior demonstrated ability to drive % increase in adoption, sales etc.)
• Demonstrated ability to lead and facilitate groups of people.
 

Note Regarding Requirements: this position may also require fingerprinting and/or FINRA registrations, or have additional physical requirements. Managers can refer to the Job Description SharePoint for this information.

ADA Disclaimer: This job description is meant to be a general description, and may not include all essential job functions or competencies needed to perform those job functions. The Company will reasonably accommodate medical needs for qualified job candidates to successfully perform the job. Job qualifications and accommodation needs are reviewed and evaluated on a case-by-case basis.
 

This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.

Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now! 

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

Posted YesterdayFull time26850

At Northwestern Mutual, we believe relationships are built on trust. That our lives and our work matter. These beliefs launched our company over 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwestern Mutual. What started in Milwaukee, WI has grown into 7,000+ home office professionals split across 3 campuses: New York City, Franklin and downtown Milwaukee (HQ) - each one bringing with it its own unique talent and culture. In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual as we are growing our digital and tech capabilities and are always on the lookout for bright, tech-savvy candidates.

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

Close
Loading...