IT Security - Associate IT Security - Associate …

State Street Corporation
à Kansas City, KS, États-Unis
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
State Street Corporation
à Kansas City, KS, États-Unis
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
State Street Corporation
IT Security - Associate
To support State Street's 24/7 Security Administration Services Help Desk. Provide internal Help Desk support for our global employee and client base.
• Field incoming calls from global employees and clients regarding application ID access and password support.
• Document and report on status of pending inquiries regarding system access issues.
• Provides support for approximately 50 platforms across several hundred mainframe, mid range and web based applications.
• Handles approximately 80 to 120 calls per day maintaining average handle times between 3 and 5 minutes.
• The ability to maintain confidential information with sensitivity and professionalism is critical.
• The ability to self-manage by using internal help-desk SOP knowledge base.
• The ability to adapt to updates in procedures and processes.
Descriptif de l'entreprise

From technology and product innovation to corporate responsibility and community development, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people - strengthening markets, building communities and creating opportunities for growth.

We owe that longevity to the commitment, expertise and creativity of our employees. Our continued success depends on our ability to attract and develop the best talent in the industry. That's why we're keenly focused on employee development, corporate citizenship and inclusion.

For us, success comes in the mark we make as an organization - for the industry, our clients, our communities and each other.

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