We have a unique opportunity for someone to contribute their talents and strengths as a Event Quality Administrator
A COMPANY TO BE PROUD OF
At Computershare we invite you to share our vision and commitment to excellence in everything that we do. Our 12,000 people around the globe are entrepreneurial and innovative, serving 16,000 clients and customers with precision and reliability because they count on us to deliver, every time.
Computershare (ASX: CPU) is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications. We also specialize in corporate trust, bankruptcy, class action and utility administration, and a range of other diversified financial and governance services.
Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the worlds leading organizations use us to streamline and maximize the value of relationships with their investors, employees, creditors and customers.
Computershare is represented in all major financial markets and has over 12,000 employees worldwide.
DIVERSITY IS A STRENGTH
Across our global team, we see diversity as a source of strength. The more perspectives we have, the better equipped well be to meet the demands of our diverse global customer base. We want every person who joins out team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.
Our key values Certainty, Ingenuity and Advantage drive everything we do: you can count on us to deliver with precision and reliability, every time. We look beyond todays problems to find tomorrows solutions, focusing on finding new and better way to unlock your competitive edge and help you achieve your business goals.
A ROLE YOU WILL LOVE
Under general supervision, this function provides support to Investor Services; validates/approves financial date on forms output. Forms include but not limited to tax forms, dividend statements and checks as well as stock option sales. Attention to detail and strong communication skills are paramount to the function along with excellent written and verbal communications skills.
Review/validate/approve dividend statements, checks, tax forms and stock option sales 100% accuracy.
Escalate Issue/discrepancies uncovered during the review process
Conduct follow up on issues to ensure correction and prevent missed deadlines
Communicate verbally/written with other departments.
Document lapses in the QA review process and submit root cause reports for errors uncovered for process improvement initiatives.
Other duties or tasks as assigned by management.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
WHAT WE NEED FROM YOU
Good communication and interpersonal skills
Attention to detail
MS Word Skills
Moderate MS Excel Skills
Time Management Skills
Ability to handle multiple tasks simultaneously
Previous hands on experience in a metrics-driven environment where there were established productivity and quality standards
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
Working in a team environment
High school Diploma of GED
Experience working in a metrics driven environment
2-3 years experience in a transfer agency or financial institution
2-4 years college degree preferred but not required.
Ability to read/comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one-on-one/small group situations to customers, clients, and other employees of the organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the environment is moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
REWARDS AS UNIQUE AS YOU
A choice medical insurance plans designed to meet your needs
Dental & Vision insurance
Life & Disability insurance
Flexible spending and health savings accounts
Employee Stock Purchase Plan
Paid time off - Youll accrue 3 weeks your first year!
$1,000 Employee Referral Program
Banking and investments plans
Rewards and recognition programs
Employee discounts for wellness, auto & homeowners insurance, wireless service and more
To learn more, visit us at .
Your career is waiting.
Computershare is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.