Mortgage Specialist Mortgage Specialist …

à Canton, MA, États-Unis
CDI, Plein-temps
Soyez parmi les premiers à postuler
à Canton, MA, États-Unis
CDI, Plein-temps
Soyez parmi les premiers à postuler
Mortgage Specialist
Mortgage Disclosure Specialist - Remote

We have a unique opportunity for someone to contribute their talents and strengths as a Disclosure Specialist


This role will be dedicated to the LenderLive Network business line within Computershare Loan Services. In January 2019, Computershare acquired LenderLive Network, LLC to further enhance our ability to support mortgage lenders and investors through each stage of the mortgage lifecycle in the U.S.

At Computershare we invite you to share our vision and commitment to excellence in everything that we do. Our 12,000 people around the globe are entrepreneurial and innovative, serving 16,000 clients and customers with precision and reliability because they count on us to deliver, every time. 

Computershare (ASX: CPU) is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications. We also specialize in corporate trust, bankruptcy, class action and utility administration, and a range of other diversified financial and governance services.

Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the worlds leading organizations use us to streamline and maximize the value of relationships with their investors, employees, creditors and customers.

Computershare is represented in all major financial markets and has over 12,000 employees worldwide.


Across our global team, we see diversity as a source of strength. The more perspectives we have, the better equipped well be to meet the demands of our diverse global customer base. We want every person who joins out team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.


Our key values Certainty, Ingenuity and Advantage drive everything we do: you can count on us to deliver with precision and reliability, every time. We look beyond todays problems to find tomorrows solutions, focusing on finding new and better way to unlock your competitive edge and help you achieve your business goals.


The Disclosure Specialist is responsible for monitoring the timely disclosure of all initial disclosures and change of circumstances within Encompass, in addition to the initial Closing Disclosure. This position is responsible for ensuring compliance with applicable federal and state regulations, mitigate potential liabilities and help avoid penalties, sanctions or other legal action. Provide guidance to management when errors or discrepancies are identified and revisions to any policies and procedures along with responding to questions relating to those policies and procedures

This is a remote, work from home opportunity. 

Primary Accountabilities

  • Verify that that required accurate documentation are in file that are needed to disclose.
  • Communicate, as point of contact, with Private Mortgage Banker (PMB) on any disclosure related question
  • Prepare a lending estimate with each new loan application
  • Prepare and send the initial disclosures or Pre-RESPA package in accordance with procedures
  • Prepare an updated set of disclosures whenever there has been a change of circumstances
  • Makes recommendations regarding more efficient methods and procedures; prepares interdepartmental reports documenting procedures and examinations performed, as well as audit results and expressing opinions as to the effectiveness and efficiency of existing systems; submits detailed reports and discusses various exceptions, findings, recommendations and progress with department head for final determination; and may present reports
  • Communicate with title companies to gather information for accurate CD preparation
  • Prepare an initial Closing Disclosure in accordance with prescribed timeframes and procedures. Implement company processes during disclosure process for highest level of customer service.
  • While performing the duties of this position, the employee will view, have access to, and work with confidential financial data. The employee in this position must adhere to strict confidentiality policies and procedures.
  • Perform related duties as requested


  • Assume responsibility for complex disclosure issues
  • Analytical ability to evaluate consequences of loan closing guidelines and make recommendations
  • Coach, train and mentor others
  • Be detail oriented, have a high degree of self-discipline to meet deadlines
  • Communicate information to a team timely and effectively
  • Detailed knowledge Regulation B and Regulation Z and X (TILA/RESPA)
  • Detailed knowledge of compliance regulation
  • Stay abreast of state and federal laws, compliance and investor guidelines
  • Demonstrated ability to work with a pleasant, reliable and reasonable approach
  • Interpersonal skills
  • Prioritize according to deadlines and client due dates
  • Communicate and coordinate with other departments in a positive and professional manner
  • Experience with heavy customer or loan officer interaction
  • Mortgage operations experience
  • Microsoft Office skills effective
  • Organizational skills with attention to detail effective
  • Phone etiquette & communication skills, both verbal and written effective
  • Prioritize workload and meet deadlines
  • Proficient in third party systems usage
  • Proven experience working in a fast paced, high volume, customer focused environment
  • Strong customer service skills
  • Time management and problem solving skills-effective
  • Work under time-driven deadlines. Work well under pressure


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

  • High School Diploma or equivalent
  • Associates or Bachelors degree preferred
  • 3+ years of experience working on FNMA/FHLMC/FHA/VA programs and guidelines, as well as those of other conventional investors, state/local bond programs and private mortgage insurers
  • 5+ years of experience in mortgage lending / closing role, able to take on production or workflow oversight
  • 1+ years of operating proficiently as a Closing Coordinator 2 or equivalent
  • A minimum of experience in CD and Loan estimate review

Language Ability

Ability to read/comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one-on-one/small group situations to customers, clients, and other employees of the organization

Mathematical Ability

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the environment is moderate

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.


  • A choice medical insurance plans designed to meet your needs
  • Dental & Vision insurance
  • Life & Disability insurance
  • Flexible spending and health savings accounts
  • Employee Stock Purchase Plan
  • Paid time off - Youll accrue 3 weeks your first year!
  • Nine Holidays
  • $1,000 Employee Referral Program
  • Wellness programs
  • Matching 401(k)
  • Tuition Reimbursement
  • Banking and investments plans
  • Rewards and recognition programs
  • Employee discounts for wellness, auto & homeowners insurance, wireless service and more

To learn more, visit us at

Your career is waiting.

Computershare is an Equal Opportunity Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

Primary Location: United States
Work Locations:
Job: Mortgage Services Operations
Organization: Computershare Limited
Job Posting: Apr 29, 2020, 9:35:48 PM