Product Manager Product Manager …

à Canton, MA, États-Unis
CDI, Plein-temps
Soyez parmi les premiers à postuler
à Canton, MA, États-Unis
CDI, Plein-temps
Soyez parmi les premiers à postuler
Product Manager
Product Manager

We have a unique opportunity for someone to contribute their talents and strengths as a Product Manager


The Product Manager is a key member of the Computershare Communication Services Solutions team. This position is responsible for establishing and managing a suite of products and services for the US region. This role will drive the development and implementation of key product initiatives that delight our clients and reinforce Computershares industry leadership position. This includes opportunity identification and prototyping through to technical and business implementation.


At Computershare we invite you to share our vision and commitment to excellence in everything that we do. Our 12,000 people around the globe are entrepreneurial and innovative, serving 16,000 clients and customers with precision and reliability because they count on us to deliver, every time. 

Computershare (ASX: CPU) is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications. We also specialize in corporate trust, bankruptcy, class action and utility administration, and a range of other diversified financial and governance services.

Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the worlds leading organizations use us to streamline and maximize the value of relationships with their investors, employees, creditors and customers.

Computershare is represented in all major financial markets and has over 12,000 employees worldwide.


Across our global team, we see diversity as a source of strength. The more perspectives we have, the better equipped well be to meet the demands of our diverse global customer base. We want every person who joins out team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.


Our key values Certainty, Ingenuity and Advantage drive everything we do: you can count on us to deliver with precision and reliability, every time. We look beyond todays problems to find tomorrows solutions, focusing on finding new and better way to unlock your competitive edge and help you achieve your business goals.

Primary Accountabilities

  • Manages product planning through day to day collaboration and decision making with a cross-functional team including solution consultants, project managers, architects, developers, designers, sales, client service and subject matter representatives  
  • Responsible for building and maintaining product strategy and roadmaps for communication technologies. Lead alignment of capability tradeoffs with decision makers. Directs and leads the creation/maintenance of product backlog, business value definition.  
  • Stays abreast of technology trends and performs and presents market research. Utilize technology trends in product ideation and planning. Recommends and plans innovative capability approaches to meeting business and customer goals.  
  • Leads and facilitates negotiations and requirements with 3rd party vendors and integration partners on complex solutions.  
  • Other duties or tasks as assigned by management. 



  • Excellent communication skills
  • A strong track record of developing products and solutions that meet customers needs
  • The ability to make complex issues easy to understand and the ability to articulate the benefits of our solutions Demonstrated success building strong relationships with a range of different stakeholders with varying degrees of experience, capability, and seniority
  • Demonstrated ability to plan, manage, and provide strategic direction and leadership for large and complex projects
  • Evidence of creating and executing digital strategies
  • A strong technical understanding of business process automation and digitization solutions
  • Financial, presentation, and written capability to contribute to financial evaluation of product performance
  • Manage for high performance through goal setting and team management, providing leadership and mentoring
  • Obsession with creating great customer experiences
  • Understanding of complex interdependent systems, 3rd party vendors and solutions in product delivery


  • Seasoned influential skills sufficient to resolve distinct differences of opinion or approach; promote or negotiate on behalf of multiple stakeholders
  • Demonstrated knowledge and success in: strategic thinking, system architecture, partnership building, organizational skills, and creativity
  • Ability to learn quickly and operate effectively in new environments
  • High tolerance and ability to navigate ambiguity and uncertainty


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

  • Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience


  • Minimum of 5 years of product management experience
  • Successful delivery of legacy and innovative technologies
  • Experience working across multiple disciplines to alignment on digital product expectations
  • Experience in Banking or related industries in a technology business
  • Manage products that focus on the customer communication experience

Managing various 3rd party vendors and integration partners that a product may depend on


  • Experience in managing product delivery and release in an agile environment
  • Experience with web services, APIs, or product integration
  • Ability to lead customer workshops and create user stories and customer journey maps
  • Familiarity with user authentication models and concepts
  • Experience managing a SaaS or Client-Web Server product architecture
Travel Responsibilities:

It is expected that this position may include travel up to 20% of the time.  This is subject to change based on many factors, including business needs.

Language Ability

Ability to read/analyze/interpret business periodicals/ journals/technical procedures/gov. regulations; write reports/business correspondence/procedure manuals; effectively present information/respond to questions from managers/clients/customers.

Mathematical Ability

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the environment is typical of an open office environment. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.   Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.


  • A choice medical insurance plans designed to meet your needs

  • Dental & Vision insurance

  • Life & Disability insurance

  • Flexible spending and health savings accounts

  • Employee Stock Purchase Plan

  • Paid time off - Youll accrue 3 weeks your first year!

  • Nine Holidays

  • $1,000 Employee Referral Program

  • Wellness programs

  • Matching 401(k)

  • Tuition Reimbursement

  • Banking and investments plans

  • Rewards and recognition programs

  • Employee discounts for wellness, auto & homeowners insurance, wireless service and more

To learn more, visit us at .

Your career is waiting.

Computershare is an Equal Opportunity Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law. 

Primary Location: United States
Work Locations:
Job: Information Technology
Organization: Computershare Limited
Job Posting: Feb 18, 2020, 8:47:45 PM