Technical Program Manager, Fraud Technical Program Manager, Fraud …

Credit Karma, Inc
à Charlotte, NC, États-Unis
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
Credit Karma, Inc
à Charlotte, NC, États-Unis
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
Technical Program Manager, Fraud
Technical Program Manager, Fraud - Charlotte, NC Charlotte, NC / Engineering / Full-time Credit Karma is a mission-driven company, focused on championing financial progress for our more than 100 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for tips as they work on their financial goals, including helping them monitor their credit, identity monitoring, searching for credit cards, shopping for loans (car, home and personal), filing their taxes with Credit Karma Tax and growing their savings* -- all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,100 employees across our offices in San Francisco, Charlotte, Los Angeles, Leeds, London and soon Oakland. The Financial Fraud team provides expert analysis of the activity on Credit Karmas Money platform (Savings and Checking accounts) enabling us to provide fast and efficient money movement to our members while also minimizing losses due to bad actors abusing our services. This requires building new software to our internal teams specifications, as well as integrating with many third party providers to collect and manage fraud signals and make automated decisions about transaction risk. The Technical Program Manager is responsible for coordinating the overall process of making those capabilities happen, connecting the subject matter specialists who develop the requirements to the engineers who build and integrate the software, and keeping everything on track. *Banking services provided by MVB Bank, Inc., Member FDIC What you'll do:
    • Provide leadership and coordination to Engineering programs that span multiple teams and departments
    • Ensure that there are appropriate resources to jumpstart and execute your programs successfully and ensure the team works together to create clear objectives
    • Create detailed project plans with engineering and cross-functional teams to align on breakthroughs, deliverables, and deadlines
    • Increase collaboration and improve visibility into the statuses of cross-team dependencies
    • Identify and communicate risk in projects early so that mitigation steps can be taken
    • Drive more efficiency across teams by proactively identifying new processes or improvements to existing processes
    • Partner with cross-functional leaders to implement team practices to help shape a scalable culture and process
Minimum Basic Requirements:
    • 5+ years of experience working with Engineering teams in a technology company setting
    • Proven understanding of Scrum, Kanban, Lean, and scaled Agile principles and practices
    • Bachelors Degree in Computer Science, Electrical Engineering, Computer Engineering, or a related field in order to understand the processes and project dependencies when working with our engineering teams. Equivalent job experience is acceptable as well
Preferred Qualificiations:
    • Able to discuss examples of driving a project involving multiple cross-functional partners from conception to delivery
    • Has a strong point of view on what value Program Management provides and how to structure a program in an environment that may not have a clear structure already
    • Comfortable with ambiguity, open to change, and thrives in fast-paced and fluid environments
    • Strong organizational, verbal/written communication, presentation, facilitation, and negotiation skills
    • Highly proactive, self-starting, collaborative, and influential in making progress across multiple partners and teams
    • Ability to build relationships with senior-level leaders and day-to-day contacts alike
Credit Karma is committed to a diverse and inclusive work environment. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. Weve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated. Credit Karma is also proud to be an Equal Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information, or any other protected characteristic. We prohibit discrimination of any kind and operate in compliance with the San Francisco Fair Chance Ordinance.
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