• Competitive
  • Raleigh, NC, États-Unis
  • CDI, Plein-temps
  • Credit Suisse -
  • 22 sept. 18

eCommunications Surveillance Support # 116898

We Offer
The SAMI team (Semantic Technology, Analytics, and Machine Intelligence) owns the strategic eCommunications Surveillance platform, which is deployed globally across multiple Business Units. It leverages a vendor product (RedOwl) built on ElasticSearch, a big data technology stack. The platform conducts surveillance on all eCommunication channels to enable Supervisory functions to surface potentially anomalous activity. We are looking for a talented and experienced individual to support this platform. This role is rota-based.
  • Production Support member in the eCommunications Surveillance Production and Testing Group (PTG)/Environment Management team. Part of a globally distributed team, with other members based in Pune, Zurich, Raleigh, and London.
  • You will be first and second line support for the application and infrastructure environment globally.
  • You will direct end user interaction to support the platform.
  • Daily health checks and application monitoring.
  • Incident management and client notification.
  • Environment monitoring, maintenance, and capacity management.
  • You will prepare technical documentation to include as-built design, requirements, and Standard Operating Procedures.
  • Application Upgrades, Testing, and Releases.
  • You will build of new environments for new business and regional deployments.
  • You will coordinate tasks and activities with various groups within the firm.
  • Opportunity for stretch assignments in next generation Big Data and Machine Learning technologies.
  • You will be part of a globally distributed team.

Credit Suisse maintains a Working Flexibility Policy, subject to the terms as set forth in the Credit Suisse United States Employment Handbook.

You Offer
  • You have good client facing skills.
  • Service Management i.e. Release management, Change management, incident management.
  • You have experience in monitoring enterprise applications in production environment.
  • Platforms: ElasticSearch (bonus), Hadoop (bonus).
  • You have good attention to detail around documentation.
  • You are process oriented.
  • Dedicated individual with a solution-driven attitude.
  • Good team player.
  • Highly motivated, have great interpersonal skills, and be technically proficient.

  • Application and Production support experience.
  • UNIX/LINUX, RedHat.
  • Scripting skills in BASH.
  • Do you have the ability in scripting and troubleshooting application errors in Linux/Unix environments?
  • Do you have experience with automated deployment technologies such as Ansible, Puppet or Satellite?
  • You have knowledge of security technologies such as Kerberos and SSL.
  • You have experience with toolsets such as JIRA, SVN and Ansible.
  • Infrastructure Hardware awareness (Servers, Storage, Networks).
  • Possess strong verbal and technical written communication skills.
  • Able to coordinate collaboratively across traditional engineering disciplines, with management and with customers.

  • Scripting skills in Python. Experience writing modular and reusable code in Python.
  • Experience with ElasticSearch and Kibana.
  • Experience with Hadoop.
  • Experience with the ETL pipeline: cleaning, transforming, and ingesting large structured and unstructured data streams.

For more information visit Technology Careers.

Raleigh, NC, États-Unis Raleigh NC US