• Competitive
  • New York, NY, États-Unis
  • CDI, Plein-temps
  • Moody's
  • 17 oct. 17

Associate-Relationship Management

Lieu de travail : New York, NY, États-Unis

Summary - Goals are to initiate and promote a positive relationship with new and existing customers, proactively service, retain and grow revenues for a given portfolio of MIS issuers.

  • Commercial liaison for new and existing customers. Use sound judgment to determine appropriate rating products and services to offer to Issuers/Bankers. Must be focused on detail and high level customer service. Will need to send/receive and track rating applications for necessary engagement process. This may require extensive follow-up and diligence.
  • Participate in direct issuer calls/visits (as warranted) to enhance account relationships, gain competitive feedback, negotiate fees and illustrate the Moody's Value proposition.
  • Assist in the preparation of presentations for issuer calls/visits.
  • Work closely with the analytical teams (LOBs) to ensure a high service level is met in delivering Moody's rating products and services to our customers.
  • To determine the appropriateness of rating products within the Moody's Product Suite, while avoiding any specific fee discussions or other topics that are restricted between the Analytical teams and Commercial.
  • Exercise discretion/judgment to advocate on behalf of customers for reasonable non-analytical requests (Research/Access to Conf. Calls/etc.) and communicate concerns to management as needed.
  • When necessary, prepare and obtain approvals from senior management for pricing exceptions and creatively propose alternative pricing structures for unique deals.
  • Work with the Billing Department to facilitate timely distribution of invoices.
  • Partner with Collections Team to resolve any outstanding issues in order to expedite payment of outstanding invoices.
  • Provide various weekly updates to management of pending transactions.
  • Notify issuers of annual fee revisions (as need be) and gather customer feedback on price changes
  • Interact with internal teams such as Collections and Middle Office regularly

Moody's Analytics Knowledge Services is the leading provider of offshore research and analytics services to the global financial and corporate sectors.

Our clients include leading bulge-bracket financial institutions, Fortune 100 corporations and mid-tier companies. We support over 200 institutional clients through our team of 2500+ employees.
We have our offices across the globe in US, UK, UAE, Hong Kong, Mauritius, India, Sri Lanka, China and Costa Rica.

Combining deep analytical rigor with a strong process, MAKS enables an Investment Bank to simultaneously reduce its operational costs and improve revenue growth. By creating standardized methodologies and documentation, we help increase workplace efficiency and reduce turnaround times, minimizing regional and team-based differences and inconsistencies. Our sophisticated, in-depth industry experience enables clients to expand into new markets and increase market share.

  • Bachelor's degree required, preferably in related field (Economics, Finance, Marketing, and Accounting).
  • 0-3 year's work experience
  • Must have communication, negotiation and interpersonal skills.
  • Must be organized, diligent and have the ability to multi-task
  • Self-starter with strong time management skills and an ability to effectively meet tight deadlines for multiple projects, requiring continuous follow-up.
  • Must be a team player.

Moody's is an essential component of the global capital markets, providing credit ratings, research, tools and analysis that contribute to transparent and integrated financial markets. Moody's Corporation (NYSE: MCO) is the parent company of Moody's Investors Service, which provides credit ratings and research covering debt instruments and securities, and Moody's Analytics, which offers leading-edge software, advisory services and research for credit and economic analysis and financial risk management. The Corporation, which reported revenue of $3.3 billion in 2014, employs approximately 9,900 people worldwide and maintains a presence in 33 countries. Further information is available at www.moodys.com.

Moody's is an equal opportunity employer and strives to ensure all job opportunities are accessible to any and all applicants. If you need to inquire about special accommodations, or need assistance completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizenship, marital status, disability, military or veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance and, for all other applicants, qualified applicants with criminal histories will be considered for employment consistent with the requirements of applicable law. Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law.

MIS and MSS Candidates are asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.