Collections Specialist - Customer Financial Services
Bloomberg Global Finance is committed to providing exceptional customer service for internal and external stakeholders while obtaining prompt payments from our clients across the globe. The team is seeking a driven individual to join our fast-paced New York team to manage a robust collections portfolio. What's in it for you?
We'll Trust You To:
- The opportunity to learn various aspects of Accounts Receivable, Billing, & Cash Application across the North America Region
- Ownership of aged receivables and a direct impact on ensuring the timely application and collection of payments critical to Bloomberg's business goals
- The opportunity to network and collaborate with various departments
- You will work alongside our billing team to resolve pricing issues and invoice disputes, as well as work with Sales to build strong working relationships and identify key areas for improvement
You'll need to have:
- Maintain positive relationships with both customers and internal leaders by providing white-glove customer service while simultaneously following up on timely payment arrangements
- Log all collection notes on Bloomberg's SAP Collections module and internal ticketing systems
- Process customer refunds, write-offs, and prepare delinquent customers for third party collections
- Partner with internal Sales, Contracts, Installations and Billing Teams resolve outstanding issues
We'd love to see: Does this sound like you?
- A Bachelor's Degree
- 1-3 years of recent experience in Accounting Operations, Collections, and/or Accounts Receivable in a corporate environment
- The ability to multi-task and prioritize in a fast paced, evolving environment while demonstrating resourcefulness and strong problem solving skills
- Demonstrated experience successfully handling large-scale accounts in a client-facing or customer service function
- Outstanding interpersonal, verbal, and written communication skills
- Ability effectively collaborate with team members and partners across businesses
- Experience having accountability over a robust portfolio of collection matters and aging receivables
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are.
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