Implementation Consulting Principal, WSO Services – Product Specialist

  • Competitive
  • New York, NY, États-Unis
  • CDI, Plein-temps
  • IHS Markit
  • 13 déc. 18

Implementation Consulting Principal, WSO Services – Product Specialist

Duties & accountabilities
Support WSOServices and/or WSOAgent Services production issues as they relate to WSO and third-party applications used in data processing and meeting client SLAs
Issue prioritization, resolution of defects
Partner with Client Solutions to drive resolution to critical product defects
Work with clients and Account Managers to escalate and drive critical needs
Provide support for Managed Services continuous delivery lifecycles (UAT, Production releases, DR testing, etc…)
Analyze new features, updates, defect fixes; communicate changes to clients/stakeholders in timely fashion
It is the policy of IHS Markit to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, IHS Markit will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. For candidates in the US, we are a participant in E-Verify (see link below).

EEO is the Law
EEO is the Law Supplement
Right to Work
Pay Transparency Policy
E-Verify

Current Colleagues If you are currently a colleague with IHS Markit please apply internally via Workday.