Mortgage Processor Mortgage Processor …

Cognizant
à Dallas, TX, États-Unis
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
Cognizant
à Dallas, TX, États-Unis
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
Mortgage Processor
Job Summary:
The jobholder in thisrole is expected to handle client escalations for different types of mortgageloans in accordance to the defined Customer SLAs.

Essential Functions:
*Some of the mostcommon reasons that a loan may be sent into exception handling are as:
· Updated title
· Power of Attorney
· Borrower(s) would like to speak with his/her LoanOfficer
· Mortgage payment is due for current month
· Update Payoff experience is required

Basic Qualifications:
· 1 year of mortgage processing experience withstrong customer service background
o 2+ year of mortgage origination experience/knowledgepreferred
· Mortgage Licenses preferred, not required
· Knowledge of Mortgage Originations Software'sprevalent in the market
· Excellent customer service & people managementskills
· Experience on US mortgage regulations
· Ability to analyze problem situations, takeownership and resolve
· Excellent communication skills -- both oral andwritten
· Management and/or project experience
· Good analytical skills
· Familiar with essential processes of Ops functionalareas and able to work cross functionally
ExcellentMS office skills - MS Word, Excel & PowerPoint Presentations.
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