Residential Mortgage Processor Residential Mortgage Processor …

Cognizant
à Dallas, TX, États-Unis
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
Cognizant
à Dallas, TX, États-Unis
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
Residential Mortgage Processor

Residential Mortgage Processor
(Dallas/Irving,TX)

Job Summary:
The jobholder in thisrole is expected to handle client escalations for different types of mortgageloans in accordance to the defined Customer SLAs.

Essential Functions:
*Some of the mostcommon reasons that a loan may be sent into exception handling are as:
  • Updated title
  • Power of Attorney
  • Borrower(s) would like to speak with his/her LoanOfficer
  • Mortgage payment is due for current month
  • Update Payoff experience is required

Basic Qualifications:
  • Total 3 - 5 years of processing experience
  • Mortgage Licenses preferred not required
  • Knowledge of Mortgage Originations Software'sprevalent in the market
  • Excellent customer service & people managementskills
  • Experience on US mortgage regulations
  • Ability to analyze problem situations, takeownership and resolve
  • Excellent communication skills -- both oral andwritten
  • Management and/or project experience
  • Good analytical skills
  • Familiar with essential processes of Ops functionalareas and able to work cross functionally
  • Excellent MS office skills - MS Word, Excel &PowerPoint Presentations.


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