You will be helping our customers back to normal. Horace Mann is a leading insurance and financial services company focused on meeting the evolving need of public K-12. You will led by a Claims Manager of Property. You will be supported by our Claims Training team and support staff. You will be using Xactimate to write estimates on claimants' property. You will negotiate settlements with both attorney represented claimants as well as unrepresented claimants. You will investigate coverage, determine liability, and settle claims for our educators while delivering top notch customer service and adhering to our best practices.
Horace Mann was founded in 1945 by two teachers who saw the need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have nearly $10 billion in assets. For more information, visit the Horace Mann website at
Verify coverage, investigate liability and/or scope of damage
Evaluates the claim to determine claim value, negotiate settlement and moves to settle claims while adhering to company best claim practices.
Obtain and maintain state mandated adjuster licenses
Proficiency with/and ability to understand and follow regulations for State jurisdictions.
Ability to operate in a fast paced customer focused environment, while effectively utilizing telephony and claims operating systems
Strong organization and time management skills
Strong verbal and written communication skills
Strong customer service focus
Strong negotiation capabilities/ skills
Ability to manage moderate to complex claims, coordinate time line of repairs, and supporting vendors/ action items to timely outcomes.
EOE/Minorities/Females/Veterans/Disabled/Age. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.