Overview

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.

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Job Description:

Senior Relationship Consulting Manager, Global Trade Management

Overview

Baker Tilly is seeking a Senior Manager to join our Global Trade & Customs practice in a newly created, high-impact role focused on project oversight, client engagement, and resource optimization . This position will serve as a centralized leader across active engagements, ensuring projects are delivered efficiently, consistently, and with the highest level of quality.

This role combines program-level project management, consultant utilization oversight, and client-facing advisory support , enabling scalable growth of the Global Trade practice while enhancing the client experience and reducing delivery risk.

You will enjoy this role if you:

• Thrive in a fast-paced, multi-project environment requiring coordination across teams

• Are highly organized and excel at bringing structure and visibility to complex workstreams

• Enjoy being both client-facing and operationally focused

• Are proactive in identifying risks and solving problems before they escalate

• Like working at the intersection of strategy, execution, and client service

• Value building scalable processes that improve efficiency and delivery quality

Key Responsibilities:

Project & Portfolio Oversight

• Provide centralized oversight of all active Global Trade & Customs engagements, ensuring projects remain on track with scope, timeline, and budget

• Establish and maintain project management standards, tools, and reporting frameworks across the practice

• Monitor project milestones, dependencies, and deliverables; proactively identify and mitigate risks

• Drive consistency in delivery execution and promote best practices across engagement teams

• Coordinate cross-functional teams to ensure alignment and efficient execution

Resource & Utilization Management

• Manage consultant utilization across a growing and complex portfolio of work

• Partner with leadership to align staffing with project needs, deadlines, and skillsets

• Identify capacity constraints, resource gaps, and opportunities to improve efficiency

• Develop actionable reporting on utilization, forecasting, and capacity planning

Client Engagement & Advisory Support

• Serve as a key client-facing contact supporting engagement teams

• Assist clients in navigating customs portals, processes, and procedural requirements

• Respond to client inquiries by coordinating with technical specialists and conducting targeted research

• Help translate complex customs and trade requirements into clear, actionable guidance for clients

• Support strong client relationships through proactive communication and high-quality service delivery

Reporting & Practice Enablement

• Deliver clear, concise reporting to leadership on project status, risks, utilization, and performance metrics

• Provide insights that enable data-driven decision making and continuous improvement

• Proactively surface risks, bottlenecks, and delivery challenges with recommended solutions

• Support development of scalable processes, tools, and playbooks for the Global Trade practice

Team Collaboration & Leadership

• Work closely with Partners, Directors, and engagement teams to coordinate delivery efforts

• Support onboarding, training, and development of team members on project management best practices

• Foster collaboration across teams to enhance efficiency and knowledge sharing

• Contribute to the growth and operational maturity of the Global Trade & Customs practice

Minimum Qualifications:

• 4-year degree

• 8 years professional experience

Preferred Qualifications:

• Bachelor's degree required; advanced degree preferred

• 10+ years of experience in consulting, advisory, project management, or global trade-related roles

• Strong project management experience overseeing multiple concurrent engagements

• Experience managing resources, utilization, and/or capacity planning

• Demonstrated ability to work directly with clients and manage relationships effectively

• Strong analytical, organizational, and problem-solving skills

• Excellent communication skills with the ability to translate complex concepts into clear guidance

• Proficiency with project management tools and reporting frameworks

Bonus criteria:

• PMP Certification

• LCB Certification

• Exposure to customs compliance, import/export processes, or trade regulations

• Experience working with government agencies such as U.S. Customs and Border Protection or similar

• Background in professional services, consulting, or advisory environments

• Experience building or improving operational processes in a growing practice

The US National pay rate range for this job position is $179,850-$340,970. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant's skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.

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