Team Lead Service Delivery (m/f/x)Division Payment & Risk Team Lead Service Delivery (m/f/x)Division Payment  …

Wirecard Bank AG
à Aschheim, Bavière, Allemagne
CDI, Plein-temps
Soyez parmi les premiers à postuler
Wirecard Bank AG
à Aschheim, Bavière, Allemagne
CDI, Plein-temps
Soyez parmi les premiers à postuler
Team Lead Service Delivery (m/f/x)Division Payment & Risk
Your tasks
  • Responsible for the maintenance, monitoring and development of the current and future performance of the team
  • Organize people and resources towards the effective and efficient pursuit of objectives and promote commitment to a clear strategy
  • Coach and mentor the team members, promoting improvement in their professional skills
  • Co-operate with other teams in Wirecard to identify, track and follow up on common topics, issues and priorities
  • Pro-actively introduce, promote and implement SRE and DevOps best practices, building tools and processes that allow the team to provide impeccable services
  • Be responsible for OCD, vacations, absence replacements and training planning
  • Compose operational reports with the team KPIs to the higher management

Your profile
  • University degree or educational equivalent in computer science or information technology field, or several years of equivalent work experience
  • Experience in leading small to medium sized multinational teams
  • Ability to resolve problems and conflicts, ability to motivate team members
  • Experience in the automation (Rundeck), configuration (Puppet, Ansible), monitoring and alerting (ELK Stack, Appdynamics, Nagois, xMatters), ChatOps (Slack, Hubot) tools, and scripting languages (Phyton, Ruby, Shell)
  • Experience in supporting highly available production systems (HA setup, Production deployments and support best practices, Production systems monitoring)
  • Ability to work effectively in a technically complex and agile environment with multi-tier application architectures
  • Organized and detail-oriented personality, accompanied with strong analytical and decision making abilities on Go/No-Go scenarios
  • Excellent verbal and written communication skills in English

This is what we offer
  • Challenging and diverse tasks with scope for introducing your own ideas and experience
  • An excellent working atmosphere in a highly-motivated and successful team with an international company culture
  • Further professional and personal development at one of the world's leading providers of payment processing
  • An attractive salary as well as long-term prospects and a chance for promotion in a successful company that is growing strongly
  • A modern workplace with additional company benefits such as a canteen, fitness area, incentives and staff events

Become part of our success story. Become part of a highly qualified team, united by a vision: to make payment happen.
Have we awakened your interest? If so, please use our short online form to send us your application.