Job Summary:

• We are seeking an Account Technology Strategist (Citrix Presales) / Citrix Presales Technical Advisor to engage with customers on innovative Citrix solutions and help them achieve their business goals. This role combines technical expertise, strategic guidance, and relationship-building to support customers throughout their technology journey. You will work in a highly collaborative environment, contributing thought leadership, building trust with stakeholders, and driving the adoption of Citrix products.


• This is a remote role with travel across Sydney, New South Wales to visit customers as needed. Occasional in-person team collaborations will also be required.

• We are looking for a self-motivated professional with strong communication skills and a background in Presales or Customer Success Management. While deep Citrix expertise is not required, knowledge of End User Computing (EUC) is a strong plus. Passion, aptitude, and the ability to engage customers effectively are highly valued.

• Build and maintain trusted relationships with customers, technical stakeholders, and decision-makers.


• Provide technical thought leadership on Citrix products and relevant industry trends.


• Understand customer challenges, opportunities, and use cases to position Citrix solutions effectively.


• Deliver product demonstrations, technical presentations, and proofs of concept (remotely or on-site).


• Partner with customers to create and execute strategic technology roadmaps.


• Drive product adoption and consumption in collaboration with Customer Success and Sales teams.


• Overcome technical and competitive objections during the sales cycle.


• Serve as an external spokesperson and evangelist for Citrix solutions.


• Stay up to date on competitive technologies and position Citrix offerings effectively.


• Provide regular updates and account insights to Sales and ATS leadership.


• Collaborate with internal teams to ensure optimal customer outcomes.

• Strong understanding of business processes and enterprise applications.


• Excellent communication, presentation, and negotiation skills (especially at the C-level).


• Ability to balance both strategic planning and detail-oriented execution.


• Proven ability to work independently and collaboratively in a team environment.


• Specialized knowledge of sales processes and product solution positioning.


• Experience with Citrix technologies or End User Computing is a plus.