Yournew company is an established professional services organisation, seeking aPractice Administrator to support the day-to-day operations of a busy andgrowing team. Working within a client-focused environment, the businessprovides specialised advisory, accounting and business support services to alarge network of clients across Australia. Known for its collaborative cultureand commitment to service excellence, the organisation offers a supportiveenvironment where employees are empowered to make a meaningful contribution.
Your new role:
Reportingdirectly to the General Manager, you will play a key role in the day-to-dayoperations of the practice, providing administrative, operational and clientsupport across the business.
Yourresponsibilities will include:
- Managing end-to-end client onboarding and offboarding processes
- Preparing service agreements, ATO authorities and coordinating electronic signing via DocuSign
- Liaising with clients and internal accounting teams regarding onboarding requirements
- Establishing and maintaining workflows within Karbon
- Coordinating access to platforms including Xero, Xero Tax and Hubdoc
- Managing practice billing, debtor reconciliations and subscription administration within Xero
- Producing monthly reporting on billing performance and service delivery
- Maintaining the Monday.com environment and operational tracking systems
- Coordinating user access, permissions and IT requirements
- Supporting client enquiries and engagement initiatives
- Managing staff onboarding and offboarding administration
- Assisting with KPI and OKR program coordination
- Booking travel, supporting meetings and providing general administrative support to senior leadership
Tobe successful in this position, you will be a highly organised administratorwith excellent attention to detail and the ability to manage multiplepriorities within a professional services environment.
Youwill bring:
- Previous administration experience, ideally within an accounting, financial services or professional services environment
- Strong organisational and time-management skills
- A high level of accuracy and attention to detail
- Excellent communication and stakeholder management skills
- The ability to work independently and take ownership of key processes
- Experience working with spreadsheets and structured data
- A proactive approach and willingness to adapt as the role evolves
- Karbon
- Xero
- Monday.com
- Google Workspace
Inreturn, you'll join a supportive and collaborative team where your contributionwill have a direct impact on the success of the business. You'll enjoy a variedrole with significant autonomy, exposure to senior leadership and theopportunity to help shape and improve key operational processes.
Thisposition offers flexibility with either full-time or part-time arrangements.
What you need to do now:
If you're interested in this role, click 'apply now'to forward an up-to-date copy of your CV, or call Phoebe now on 07 3243 3012.
If this job isn't quite right for you, but you arelooking for a new position, please contact Phoebe for a confidential discussionon your career.
#3016461
About us
At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.
Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.
Looking for the right role for you?
At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.
Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.
Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.
Take the next step at hays.com.au