DWS is seeking an experienced Solution Architect - Observability to support the development and execution of an Enterprise Observability Strategy and contribute to the observability architecture underpinning a major infrastructure simplification initiative.

This strategic architecture role will define current and target-state architecture, establish enterprise-wide observability standards and patterns, rationalise monitoring capabilities, and embed observability consistently across infrastructure, cloud, platform and application environments.

Prior professional experience working within a major banking environment is mandatory for this opportunity.

Where: Melbourne ideally
Type: ACN or Max Term
Start: 1 December
Length: 12 months
Style: Hybrid arrangements, 2-3 days onsite
Salary: Up to $900/day ACN or up to $210K (inc super) Max Term

Key responsibilities:

• Define current-state and target-state enterprise observability architecture.
• Develop observability principles, standards, reference architectures and reusable patterns.
• Help shape and execute the organisation's Enterprise Observability Strategy.
• Embed observability into infrastructure, cloud, platform and application architecture.
• Assess and rationalise existing monitoring and observability capabilities.
• Establish consistent approaches across metrics, logs, traces, telemetry and alerting.
• Support the adoption of SLIs, SLOs and broader SRE practices.
• Design observability patterns across complex cloud, hybrid and on-premise environments.
• Work closely with Enterprise Architecture, Infrastructure, Applications, SRE, Security and Engineering stakeholders.
• Provide architectural guidance around observability tooling and integration while maintaining a vendor-agnostic enterprise architecture approach.
• Contribute to observability technology roadmaps, governance and longer-term platform strategy.

Essential experience and skills:

• Prior professional experience within a major banking environment is essential. Candidates without banking experience will not be suitable for this role.
• Experience delivering architecture across enterprise infrastructure, platforms, SRE or observability within a large and complex banking environment.
• Understanding of the governance, security, reliability, regulatory and architectural complexity associated with enterprise banking environments.
• Enterprise-level Solution Architecture experience across complex technology estates.
• Significant experience designing enterprise-scale observability and monitoring architectures, standards, architectural patterns and target-state designs.
• Strong architectural and technical knowledge of Splunk, Dynatrace, OpenTelemetry or comparable enterprise monitoring, APM and telemetry platforms.
• Understanding of how observability technologies fit within a broader enterprise architecture, rather than experience limited to tool administration.
• Strong knowledge of cloud and hybrid infrastructure, containers, Kubernetes, enterprise networks, platform engineering, infrastructure architecture and cloud-native application environments.
• Strong knowledge of metrics, logs, distributed tracing, telemetry, alerting, SLIs, SLOs, service reliability practices and SRE principles.
• Ability to assess complex current-state environments and develop pragmatic target-state architecture, principles, standards, patterns and technology roadmaps.
• Ability to balance strategic architecture with practical implementation and adoption.
• Strong communication and stakeholder management skills, including the ability to influence senior technical stakeholders across Enterprise Architecture, Infrastructure, Applications, SRE, Cyber Security and Engineering.

Highly desirable:

• Experience with observability tool rationalisation, consolidation, migration and adoption strategies.
• Strong knowledge of OpenTelemetry architecture and telemetry pipelines.
• Experience designing cloud-native and platform engineering observability patterns.
• Knowledge of AIOps, event management and AI-assisted operations.
• Experience establishing observability governance, maturity models and control frameworks.
• Commercial understanding of observability platforms, including licensing, telemetry consumption, cost optimisation and cost management.

About Us
Since 1991, DWS has been helping organisations across Australia reimagine what's possible through technology, business, and management consulting. With offices in Melbourne, Sydney, Adelaide, Brisbane, and Canberra, our 300+ locally based consultants bring deep expertise and fresh thinking to every project. We deliver end-to-end solutions spanning IT consulting, Staff Augmentation, Managed Delivery, Data & Analytics, Cloud, AI and Automation. Our strength lies in our people; each consultant is carefully selected for their expertise, creativity, and commitment to excellence. Together, we deliver impactful solutions that drive innovation, efficiency, and long-term value.

At DWS, we don't just meet expectations - we redefine them.

Applicants must hold Australian Citizenship, Permanent Residency (PR), or other permanent work rights. DWS are unable to sponsor or
support visas.

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