Your new company
Be a part of one of the largest Investment Custodians in Australia and New Zealand. There is a great opportunity to join a dynamic and successful business unit managing key clients needs. You will be responsible for pro-actively monitoring service delivery to key clients across Sales, Client relationship, Delivery Oversight, and 3 rd Part Asset management services. You will be taking a leading role in providing these high level and premium Services as part of the market leading International organisation going through a significant growth period.
Your new role
Working as a Client Services manager you will be:
- Meeting all client inquiries in an efficient manner and setting realistic timeframes
- Establishing and building strong working relationships with internal operations teams and relevant external stakeholders
- Working with the operations teams to solve complex client requests
- Negotiating realistic targets and timeframes with clients and effectively communicating these to all relevant stakeholders.
- Identifying areas of risk and minimizing exposure in these areas.
- Carrying out KYC and AML functions for new clients as part of the On-Boarding process and Regulatory environment
To be successful in this role, you will have;
- Significant experience within a middle office operations role with a sound knowledge of internal operations
- Professional presentation and communication skills
- Demonstrated the ability to work to tight deadlines, prioritise tasks and work effectively handling multiple responsibilities
- Strong negotiation skills to manage Clients expectations
If you are successful in this role, you will receive;
- An salary on offer
- Strong career progression opportunity
- Flexible WFH model
- Exposure to a high achieving, cutting edge business unit
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to me - connor.lavington@hays.com.au or call me for a confidential discussion 02 8226 9622.
LHS 297508 #2643090
About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.
Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.
Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.
