Credit Cards Collections Consultant - 12 Month Contract
As a Collections Consultant you are responsible for day to day collections of delinquent Credit Cards and assisting clients throughout the recovery process. You will be ensuring that client focus is front of mind during all interactions, delivering an exceptional client experience through demonstrating empathy and providing solutions regarding the payment process.
Within this role your primary responsibilities will be focused on working a group of assigned accounts through inbound/outbound calling and making suitable arrangements for repayment of arrears with clients, whilst providing solutions.
The successful candidate will have collections experience preferably within Banking, you must be self-motivated and results orientated the candidate will understand the importance of the Collection function and the role it plays in the success of the retail banking business, if you feel this role matches your skill set, please apply today via the link below.
Banking and Financial Services comprises our retail banking and financial services businesses. The group operates predominantly in Australia and is organised into four business divisions: Personal Banking, Wealth Management, Business Banking and Macquarie Leasing. We provide personal banking, wealth management, business banking and vehicle and equipment leasing products and services to retail customers, advisers, brokers, dealer groups and businesses.
Find out more about Macquarie careers at www.macquarie.com/careers
Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.
We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility is available. Advertised:
18 Sep 2019 AUS Eastern Standard Time Applications close: