Senior Technical Writer - 6 month fixed-term contract Senior Technical Writer - 6 month fixed-term  …

Commonwealth Bank
à Sydney, Nouvelle-Galles du Sud, Australie
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
Commonwealth Bank
à Sydney, Nouvelle-Galles du Sud, Australie
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
Senior Technical Writer - 6 month fixed-term contract
Do work that matters

There is a changing landscape for financial crime, with increased regulatory scrutiny driving a focus on AML/CTF and sanctions compliance. The purpose of the Financial Crime Compliance Program of Action (PoA) is to build and enhance sustainable and effective financial crime capability and operations within the Bank, to ensure compliant and effective risk management.

The Customer Stream within the PoA is responsible for strengthening the Group's financial crime compliance capability through uplifting relevant policies, processes and systems. We partner with stakeholders across the business to drive execution and alignment to the Group strategy.

See yourself in the team

As a Senior Technical Writer, you'll be responsible for the delivery of accurate and easy to understand technical documentation including Standard Operating Procedures (SOPs), manuals and reference guides.

More specifically you will:
  • Provide a robust process that allows technical documentation to be developed in an effective and timely manner
  • Understand business requirements and translate them into detailed scope documents (incorporating technical needs, KPIs/SLAs, assessments and evaluation criteria)
  • Analyse and document relevant data and information (historic, present and future)
  • Evaluate information harvested through surveys and workshops, analysis, and business processes
  • Utilise your strong technical skills, business acumen, and hunger to understand the needs of the customer
  • Communicate effectively with internal and external stakeholders
  • Interface between operational business teams, various levels of management and suppliers

We want to hear from people who have
  • Demonstrated skills in rigorous, fact based analysis that drives creative problem solving, document preparation and negotiations
  • Persuasive written and verbal communication skills, coupled with strong multi-tasking capabilities and high attention to detail
  • A proven ability to work independently with minimal supervision and establish strong working relationships
  • A strong understanding of risk and compliance management
  • Exceptional time management and organisational skills to handle multiple volumes of work, and the ability to prioritise
  • Problem solving skills with a can-do attitude
  • A demonstrated ability to adapt to changes in scope and direction while working to tight deadlines
  • An understanding of AUSTRAC's requirements in relation to AML/CTF
  • Strong skills in Jira and Confluence
  • A tertiary qualification in Teaching/Education (advantageous)

If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

Advertising End Date: 25/02/2021
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