Business Analyst client service banking Business Analyst client service banking …

Risk Systems Consulting
à Bruxelles, Bruxelles-Capitale, Belgique
CDI, Plein-temps
Dernière candidature, 09 juil. 20
Competitive
Risk Systems Consulting
à Bruxelles, Bruxelles-Capitale, Belgique
CDI, Plein-temps
Dernière candidature, 09 juil. 20
Competitive
Are you a business analyst who strives for delivering true customer value by bridging the gap between business and implementation teams? Do you thrive in an autonomous cross-functional team that fosters innovation and creativity? For one of our clients (top 3 banks in Belgium) we are looking for an experienced business analyst who excels in translating business needs and requirements into functionalities and specifications to join the Client Service Center. The objective is to answer to the fast-changing customer expectations in terms of servicing.

Responsibilities:

  • Identify business needs
  • Act as an interface towards the program management 
  • Represent the view of the business line in terms of requirements, strategic approach etc.
  • Perform in depth analysis and provide strategic insights for informed decision taking

Qualifications:

  • Autonomous, empowered with the ability to adapt and respond to change
  • Customer oriented and quality-oriented mindset, with strong communication skills
  • Open-minded, curious, solutions oriented, and a true team player - gaining energy through collaboration with others
  • Fluent in French, Dutch and English (speaking and writing)

Hard skills:

  • Experience in modeling (e.g. UML, BPMN)
  • Knowledge of change driven methodologies (e.g. Design thinking) will be an advantage
  • Knowledge in collaborative tools (e.g. Jira, Confluence) will be an advantage

Experience: between 3-5 years in a similar position

Knowledge/Experience in Agile processes will be an advantage

Education:

Master's degree in Computer Science, Electronic Engineering, Business or equivalent

Company description

At Risk Systems Consulting our people are at the heart of our business and this is reflected in every aspect of our culture and the way we work. In 14 years of activity we have learned that transparency, commitment and team work are at the forefront of what we have accomplished in terms of both business and personal development: Fortune 500 companies in the financial industry trusted us to provide them with top tier consulting solutions across Belgium and Luxembourg.
Join us today and unleash your potential.

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