FINANCIAL SERVICES RECRUITMENT

LONDON | NEW YORK

JOB SUMMARY

IT Support Specialist

IT Support Specialist Interview next week and Immediate hire. Start date: First week of May or before End date: 31/10/2018 + possible extensions Location: Brussels headquarters, prestigious client. Mandatory: More than 3 years' experience Language: French + English

JOB TEXT

IT Support Specialist
Interview next week and Immediate hire.
Start date: First week of May or before
End date: 31/10/2018 + possible extensions
Location: Brussels headquarters, prestigious client.
Mandatory: More than 3 years' experience
Language: French + English

Nature of tasks
Service desk agent, incident agent and analyst, problem agent and analyst
Incident analysis, first and second-line customer liaison with the purpose of maximising the first call resolution rate
First and second-line support: remote and on-site support
Recording & tracking incident information
Recording & tracking Problem information
Participating in reconfiguration/installation of PC environment
Documenting operational support procedures
Drafting technical content for knowledge database
IT support specialist must be able to perform all tasks of a service desk operatorion
Testing and administration of applications
Liaising with system administration and database administration for execution of administration
tasks

Analysis and technical skills
Very good skills in all of the MS office applications
ITIL V3 Foundation Certified

Experience
More than 3 years of relevant professional experience

Language and communication skills
Fluent in both English/French both written and oral
Very good communication skills

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  • EUR310 - EUR311 per day
  • Bruxelles, Bruxelles-Capitale, Belgique
  • Intérim, Plein-temps
  • Charles Levick
  • 2018-05-18
Bruxelles, Bruxelles-Capitale, Belgique Bruxelles Bruxelles-Capitale BE