Transfer Agency, SrAssc Transfer Agency, SrAssc …

State Street Corporation
à Hangzhou, Zhejiang Sheng, Chine
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
State Street Corporation
à Hangzhou, Zhejiang Sheng, Chine
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
State Street Corporation
Transfer Agency, SrAssc
Who we are looking for:

Why this role is important to us:
The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS' tools help our clients make better investment choices and act on growth opportunities.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.
Role Overview
As an assistant manager, you will be a team leader responsible for the oversight of daily operations of the team and to ensure that all client agreements are consistently meet. You are also responsible for the validating and audit checking transactions and outputs against agreed client service level agreement (SLA), validity guideline, risk policies & standing operational procedures and to provide service to all queries/issues raised by both external/internal parties to the highest quality within the agreed turnaround times. You will need to demonstrate the ability to influence people as well as engage with your peers and managers. You will embrace change while continuously looking to make further improvements within your team.
Key Accountabilities
• Validate transactions and account maintenance in accordance with the service standards, in a timely and accurate manner, i.e. applications, redemptions, switches, off-market transfers and deceased estate transactions;
• Preparation and distribution of various management and client reporting
• Promptly respond to queries from the client, unit holder and homesite
• To understand the core offering and ways to increase efficiencies and accuracy in the day to day process
• To ensure that all day to day tasks and/or issues/queries raised by internal and external are resolved within agreed time frames.
• Have a high level of understanding of the Client: their SLA, organisation, policies & key contacts.
• Identify, initiate and implement operational improvements especially in cost saving, productivities, resolve control gap and risk reduction.
• Ensure risk controls are adhered to standard operation procedure and client specific procedure
• Establish & build relationships with internal & external communication
• Assist the manager to perform staff training & development through effective performance reviews and provides feedback to the Account Manager within the team, especially to play a key role to train up the staffs, ensure they are with good capability to service the clients
• Assist with the manager with daily resocure allocation, peak time management in line with overtime governance policy.
• Proactively and well managed procedure, SOP, checklist and change requests
Experience, Qualifications, Skills and Abilities
• Degree qualified in English, Finance, Business, Accounting or related discipline; or relevant work experience in a similar role preferable.
• Ideally 2-3 years experience in custody market (Unit pricing and/ Unit registry)
• A good knowledge of fund accounting operational concepts
• A good knowledge of AML/KYC requirements
• A good understanding of core registry processes
• Previous Unit Registry, finance and/or banking background is desired but not essential
• Professional English communication skills in both email written and verbal
• A desire to provide unsurpassed service by exceeding service levels
• Good time management skills, ability to multi task, work under pressure and meet deadlines
• Excellent attention to detail
• Good sense of escalation awareness and risk awareness. Able to identify and resolve issues in daily operations
• Flexible, adaptable and motivated person who is a Team Player and enjoys dealing with people
  • 7950 200 - Transfer Agency, Assc2 H-201219
  • Role Overview
As a senior administrator, your role will be responsible for setting up and maintaining unit holder, adviser and dealership records for more complex clients, in accordance with current legislation, service level agreement, validity guideline and standing operational procedures. The focus is to well look after the complex clients with the highest quality in terms of timeliness & accuracy within the agreed turnaround times & SSAL schedules. An excellent understanding of the client specific procedures, timely responding and escalating any issues during the day is required. Your role will also be responsbile for coach new joiners, helpping them to settle in and act as the first point of contact for issue resolution.
Key Accountabilities
• Validate and process transactions in accordance with the service standards, in a timely and accurate manner, i.e. applications, redemptions, switches, off-market transfers and deceased estate transactions;
• Dealer & Adviser Maintenance
• Unit holder Maintenance
• Assisting in the preparation and distribution of various management and client reporting
• Collect, record and report statistical information for clients
• Promptly respond to queries from the client, unit holder and homesite
• Perform AML/KYC (Anti Money Laundering/Know Your Customer) checks on new unit holders and transaction monitoring on all unit holders
• Handle more complex clients / processes and ensure all daily and monthly operational registry and reporting deliverables for all internal and external stakeholders in a timely and accurate manner
• Coach new joiners, helpping them to settle in and act as the first point of contact for issue resolution.
• Identify, initiate and implement operational improvements especially in risk reduction.
• Proactively and well managed procedure, SOP, checklist and change requests.
• Quality checker for simple processes or clients
Experience, Qualifications, Skills and Abilities
• Degree qualified in English, Finance, Business, Accounting or related discipline; or relevant work experience in a similar role preferable.
• Ideally 1-2 years experience in custody market (Unit pricing and/ Unit registry)
• A good knowledge of fund accounting operational concepts
• A good knowledge of AML/KYC requirements
• A good understanding of core registry processes would be desired, but not essential
• Previous Unit Registry, finance and/or banking background is desired but not essential
• Flexible in various working shifts
• Excellent English communication skills in both email written and verbal
• A desire to provide unsurpassed service by exceeding service levels
• Good time management skills, ability to multi task, work under pressure and meet deadlines
• Excellent attention to detail
• Good sense of escalation awareness and risk awareness. Able to identify and resolve general or risk related issues, if and when they arise.
• Flexible, adaptable and motivated person who is a Team Player and enjoys dealing with people
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
Descriptif de l'entreprise

From technology and product innovation to corporate responsibility and community development, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people - strengthening markets, building communities and creating opportunities for growth.

We owe that longevity to the commitment, expertise and creativity of our employees. Our continued success depends on our ability to attract and develop the best talent in the industry. That's why we're keenly focused on employee development, corporate citizenship and inclusion.

For us, success comes in the mark we make as an organization - for the industry, our clients, our communities and each other.

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