Support Technician Support Technician …

Morgan McKinley Shanghai
à Shanghai, 上海市, Chine
CDI, Plein-temps
Dernière candidature, 03 sept. 19
35k*12+Bonus
Morgan McKinley Shanghai
à Shanghai, 上海市, Chine
CDI, Plein-temps
Dernière candidature, 03 sept. 19
35k*12+Bonus
Morgan McKinley Shanghai
• Provide remote and telephone support to our offices in Shanghai, Hong Kong, Tokyo and Sydney. • Identify, resolve or escalate technology issues. • Proactively maintain a Windows environment. • Effectively gather requirements for new IT services, conduct research/ analysis and present findings to the manager. • Communicate with vendors. • Participate in IT-related projects.

Responsibilities:  

 

  • Provide remote and telephone support to our offices in Shanghai, Hong Kong, Tokyo and Sydney.
  • Identify, resolve or escalate technology issues.
  • Proactively maintain a Windows environment.
  • Effectively gather requirements for new IT services, conduct research/ analysis and present findings to the manager.
  • Communicate with vendors.
  • Participate in IT-related projects.

 

Requirements:

 

  • A motivated self-starter with a positive can-do attitude, identifying improvements on an ongoing basis.
  • Excellent communication skills with fluency in English and Mandarin.
  • Disciplined /methodical approach to problem solving.
  • Experience with; AD, Windows 10, Office 365, IOS, Android , PowerShell, Python, Avaya phones, Polycom VC, Crestron, VMWare, Citrix Xendesktop, SQL.
  • Understanding of basic Networking and how to troubleshoot network issues.
  • Willingness learn new technologies and programming languages, independent effort to find out and fill gaps in own knowledge.
Descriptif de l'entreprise

As a global professional recruitment consultancy, Morgan McKinley connects specialist talent with leading employers across multiple industries and disciplines such as Commerce & Industry, Financial Services and Professional Services companies.

We also have the capacity to remotely source, manage and supply talent to locations across the APAC region, with recruitment hubs in five key business and financial centres.

We have established ourselves as a preferred supplier to many of the major players in our specialist sectors, as well as with thousands of employers of SMEs/ start-up nature. Our worldwide network of offices and international candidate management system offers our clients and candidates the best talent and opportunities from all corners of the globe.

Our comprehensive command of traditional and innovative candidate sourcing methodologies, meticulous vetting and selection processes and pioneering candidate care programme allows us to deliver an unrivalled talent pool to all our clients, supported by detailed reporting capabilities and a selection of ancillary support services that ensures our service meets and evolves with their needs.

Our consultants are experts in their fields with a detailed knowledge of their local markets, averaging four years’ specialist recruitment experience working with clients ranging from SMEs and start-ups to multinational corporations. The expertise of our consultants is strengthened by rigorous quality management and review procedures, which continuously brings out the best from our consultants however the requirements evolve.

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