APEX Repo desk Support team

  • 800
  • Paris, Île-de-France, France
  • Freelance, Plein-temps
  • Aston Carter Ltd
  • 22 sept. 17 2017-09-22

Allegis Group is the largest privately held staffing company in the United States. Our team includes more than 13,000 internal employees at over 400 locations worldwide. We have over 130,000 contract employees and consultants providing services on a daily basis for more than 8,000 clients around the globe. We continue to grow, bringing our expertise to new industries in the United States, Canada, Puerto Rico, Europe, India, the Middle East, and the Pacific Rim.

Responsibilities:

  • Provide assistance to end users for daily activities (in particular Front-Office) and ensure continuous communication with them.
  • Resolve incidents in cooperation with other support teams on APEX platform (Sungard)
  • Perform regular checks on production and ensure maintenance operations
  • Work with developers to deliver solutions to Production problems and deliver new features to business.
  • Ensure efficient communication and cooperation with local support teams in Paris, NY, HK, SG
  • Deliver product training to end users

 

Expected experience and knowledge:

  • Strong understanding of financial markets, specifically Repos and securities lending
  • knowledge on Apex (Sungard)
  • Strong product knowledge
  • Strong understanding in Front-Office.
  • Good communication, interpersonal skills.
  • Good stakeholder management skills (contact with traders).
  • Minimum of 5 years of relevant experience. In 2 clients max.
  • Fluent in English.