Associate/Analyst, Client Service Associate, Business Banking, Hong Kong

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • CDI, Plein-temps
  • Bank Of America / Merrill Lynch
  • 20 juin 18 2018-06-20

Associate/Analyst, Client Service Associate, Business Banking, Hong Kong

About Bank of America Merrill Lynch:
Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 40 countries. In the U.S alone, we serve almost all Fortune 500 companies and approximately 59 million consumers and small-business customers. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

Connecting Asia Pacific to the World
Our Asia Pacific team is spread across 23 offices in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region's leading financial services companies.

Bank of America Merrill Lynch is committed to attracting, recruiting and retaining top diverse talent from across the globe. Our diversity and inclusion mission is to actively promote an inclusive work environment where all employees have the opportunity to achieve personal success and contribute to the growth of our business. Each of our global Employee Networks bring together employees, create dialogue and awareness in support of our Diversity and Inclusion mission.

Business OverviewWe believe Bank of America Merrill Lynch can do more for our clients than any other financial services firm. We understand the challenges our clients face around the world, and we use the full resources of our company to help them achieve their goals. Our solutions span the complete range of advisory, capital raising, banking, treasury and liquidity, sales and trading, and research capabilities.

Job DescriptionThe Client Services Officer will serve as a member of the client relationship team partnering in administration and management of their portfolios. The CSO will be required to co-locate with the banking industry team, develop continuity with the client population, reach out and engage clients for key documentation, provide Quality Assurance representation from the line, and act as an escalation point for service or operational challenges. Interface between banking and finance to identify and rectify any revenue reporting gaps. Act as a primary point of coordination between Banking and AML Operations supporting the Customer Due Diligence process to ensure timely and accurate compliance to policy and regulatory requirements related to Anti-Money Laundering, other high risk indicators or industries, and related Know-Your-Client activities. Be the buffer and client advocate in simplifying how we leverage client continuity to deliver the most seamless, holistic service relationship across the firm.

Key responsibilities include but are not limited to:

  • Coordinate with partners in other regions and LOBs to ensure partnership in global KYC initiatives
  • Serve as point of contact for AML Ops, GFCC and relevant approvers in client outreach document requests
  • Communicate/report on KYC status and progress
  • Review the region's clients' GCI hierarchy looking for inactive accounts to be closed, linkage errors within client structures, merge/purge of GCIs, other coordination with DMO (including insuring DMO completes updates of information)
  • Facilitate other client documentation requirements as needed
  • Bachelors degree required
  • 1+ years of experience in financial services preferably with Corporate Banking or Investment Banking
  • Possesses an awareness and understanding of the bank and operational aspects of the products and services used by clients
  • Professional maturity and experience to interact with clients, senior bankers and senior management
  • Ability to manage multiple projects at once and work effectively as an individual and as part of a team
  • Must demonstrate a strong client focus
  • Must demonstrate strong interpersonal and overall communication skills (written and verbal)
  • Must demonstrate strong collaboration and teaming skills

Bank of America Merrill Lynch is an equal opportunities employer

Posting Date: 06/06/2018
- Hong Kong

Full / Part-time: Full time
Hours Per Week: 40