Business Optimisation Manager - HSBC Securities Services

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • CDI, Plein-temps
  • HSBC
  • 19 mai 18 2018-05-19

Business Optimisation Manager - HSBC Securities Services

Some careers shine brighter than others
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential.

Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high caliber professional to join our team as Business Optimisation Manager.

Principal responsibilities

  • Analyze and implement opportunities for process optimisation, capacity review, customer services improvement and risk mitigation
  • Identify areas of business inefficiency, analyse the change options, recommend changes and implement agreed process or system changes to achieve
  • Review market practices and client requests to propose effective and efficient service delivery model
  • Drive and lead the reviews and projects through implementation and completion
  • Work closely with the onshore and offshore teams to ensure delivery of premium service level to clients
  • Contribute with IT to bring the best fit delivering system that can support the best delivery model

  • Bachelor's degree holder
  • Experience in delivering offshoring initiatives and process improvement projects in business operations
  • Operational experience in custody and clearing or securities industry is preferred
  • Team player with strong interpersonal, collaborative and relationship building skills
  • Clear communicator, both verbally and in writing, with development presentation skills
  • Cantonese language ability is an advantage
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.