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Business Strategy Manager - (Contact Centre, Business Strategy Management, Strategy and Project Team)

Bank Of China (Hong Kong) Limited Hong Kong
Mise en ligne il y a 22 jours CDI Competitive
Business Strategy Manager - (Contact Centre, Business Strategy Management, Strategy and Project Team)
Responsibilities:
  • Align with the bank-wide business strategy and reference best market practice to formulate centres' strategy and optimization plans
  • Assist the superior to develop detailed project development plan of centre to ensure the realization of the overall strategic objectives
  • Liaise with business team and relevant units to facilitate the overall strategic plans
  • Compile business reports and make responsive proposals to management by conducting regular research on external environment, industry development trends and competitors' business strategies etc.
  • Monitor the implementation process of various business strategies, including continuous coordination, supervision, feedback and adjustment, providing information and suggestion for improvement to the unit's superiors
  • Handle other tasks or tasks assigned by the superior, and guide the subordinates to handle the operations at all levels

Requirements:
  • Bachelor degree or above with major in Business Administration / Marketing / Economics / Statistics / Finance or related discipline
  • 2 years or above relevant working experience in personal banking management and administration / project planning and management
  • Strong analytical, organizing and project management skills with creative mindset
  • Familiar with the overall operation of the Contact Centre and process improvement
  • Excellent communication and presentation skills with good command of Chinese and English in both spoken and written including Putonghua
  • Candidate with less experience will be considered as Assistant / Deputy Business Strategy Manager

Référence  498718
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