• Competitive
  • Hong Kong
  • CDI, Plein-temps
  • Citi
  • 2018-09-21

Cash and Trade Processing Intmd Analyst

Cash and Trade Processing Intmd Analyst

  • Primary Location: Hong Kong SAR of PRC,Hong Kong,Hong Kong
  • Education: Bachelor's Degree
  • Job Function: Transaction Processing
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18055606


Description

Cash & Trade Proc IntmdAnalyst
  • Handle customer's inquiries on LC and Bills products and prepare reports as per customer request.
  • Deal with customer to resolve problems on LC issuance or shipping documents preparation.
  • Manage customers' expectation and relay their requirements to business in case of need.
  • Coordinate with country operations/regional processing centre and to ensure transactions are completed on a timely basis as per customer request.
  • Work closely with Product Managers/Relationship Managers to develop, implement and execute comprehensive account plans and call programs.
  • Perform periodic service reviews jointly with Relationship Managers and Trade Product Manager.  Provide feedback on client needs and liaise with operations and product development to implement changes in support of client requirements.
  • Take up new project or assist unit head to implement new products for the team.
  • Provide coaching and training to subordinates on need basis.
  • Manage subordinates and monitor their performance on daily routine work.


Qualifications

  • Form 7 or above with minimum 5 years' working experience in Trade Finance with Bills / LC knowledge, preferably with customer service experience.
  • Familiar to UCP600, URC522, ISP98 & ISBP for document checking
  • Good interpersonal and communication skills.
  • Self initiative and willing to learn.
  • Logical, able to work independently under pressure and learn rapidly.
  • Proficiency in written and spoken English, Cantonese and Putonghua.
  • Familiar with MS Excel and Word.
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