Consumer Bank, Loan Operations Team Leader, Credit Maintenance Officer Consumer Bank, Loan Operations Team Leader, Credit  …

Citi
à Hong Kong, Hong Kong, Hong Kong
CDI, Plein-temps
Dernière candidature, 10 août 20
Competitive
Citi
à Hong Kong, Hong Kong, Hong Kong
CDI, Plein-temps
Dernière candidature, 10 août 20
Competitive
Citi
Consumer Bank, Loan Operations Team Leader, Credit Maintenance Officer
Roles & Responsibilities
1. Manage a team to handle following processes;
  • Manual loan booking
  • Account setup & maintenance of asset products 
  • Mortgage Fire Insurance Renewal activities
  • Title Deed Registration and Redemption Processes
  • Processes related to servicing HKMC on MIP Products and HKMC Portfolio
  • Support Unit Manager and Supervisor in initiative testing in UAT environment
  • Ensure documentation are filed accordingly when the activities are completed
  • Support maintenance of Credit Bureau Agency Update Requests and handle investigations required on Credit Bureau Report Query
  • Manage filing of records - Loan files and Title Deed
2. Support Unit Manager in key Business Initiatives, Capacity Planning and other reporting.
3. Overseeing the current process control and also monitoring the performance of the team.
4. Providing coaching and mentorship to the team to boost team performance and as part of individual staff development. Imparting operations, product and system knowledge and soft-skills guidance to the team.
5. Support Unit Manager in handling Audit Review.
Minimum Education
• Degree or High School Diploma or equivalent combination of education and experience.
Minimum Experience
• Able to work independently with relevant experience and a good team worker.
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Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - HK------------------------------------------------------
Time Type :Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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