Customer Services Officer Customer Services Officer …

Bank Of China (Hong Kong) Limited
à Hong Kong
CDI, Plein-temps
Dernière candidature, 23 sept. 20
Competitive
Bank Of China (Hong Kong) Limited
à Hong Kong
CDI, Plein-temps
Dernière candidature, 23 sept. 20
Competitive
Customer Services Officer

Responsibilities:
  • Champion the one-stop personal banking services at branches
  • Deliver quality customer services through counter transactions
  • Identify existing and prospective customers' needs of financial services, including both products and services
  • Grasp opportunities to cross-sell appropriately
  • Ensure compliance requirements are strictly observed and followed, contribute as part of the Bank's bigger anti-money laundry (AML) team
  • Support back-end branch operations
Requirements
  • Secondary School graduate or above
  • Possesses customer servicing experiences, candidates with previous bank counter servicing experiences a definite advantage
  • Strong sense of result orientation
  • Strong in delivering quality services to diverse customer types
  • Outgoing, proactive and with strong eagerness to learn
  • Strong communication skills and attention to details
  • Proficiency in English and Cantonese as well as fluency in Putonghua


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