Customer Support Engineer Customer Support Engineer …

TEKsystems Hong Kong
à Hong Kong
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
TEKsystems Hong Kong
à Hong Kong
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
Customer Support Engineer
IT Client Support Engineer

Our Client is a leading financial service provider, they are now looking for a Technical Client Support Engineer to join the team.

What you'll do
  • Provide technical support within own area of expertise for Banking & Financial Institutions clients
  • Establish the root cause of problems and provide end-to-end service support, by resolving it individually or escalating it
  • Ensure support services are aligned with Service Level Agreement, and provide measures to prevent recurrence
  • Participating in products improvement projects and drive project delivery
What you'll need
  • Open to non-FI background candidates
  • 3-5 years of technical support experience on applications or infrastructure; OR similar client support experience
  • Technical knowledge in SQL, LINUX or UNIX
  • Excellent communications skills, client management
  • Fluent in English is a must, Cantonese would be a plus
TEKsystems Hong Kong logo
Offres similaires
Plus d'offres
Close