IT Specialist - Service Management - Insurance - 33k - Contract IT Specialist - Service Management - Insurance -  …

Protiviti Hong Kong
à Hong Kong
Intérim, Plein-temps
Soyez parmi les premiers à postuler
Negotiable
Protiviti Hong Kong
à Hong Kong
Intérim, Plein-temps
Soyez parmi les premiers à postuler
Negotiable
We are seeking for a IT Specialist to join a project in a well-known insurance company offering excellent project exposure and career path.

Protiviti are looking for skilled candidates for the following role:

The Company

Protiviti is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future. As a Protiviti consultant, you will not only work on interesting business issues with world-class companies, but you will also have access to training and networking opportunities to accelerate your expertise. Our client is an instantly recognizable firm with a very strong reputation and brand within finance sector globally.

The Role

  • Manage service restoration for major incidents
  • Record and manage problem tickets to identify and ensure the implementation of the preventive actions
  • Regular and timely status update on major incident to management team and local BU counterpart.

Your Profile

  • At least 3 years of Service Desk experience
  • Good hardware, video conferencing and networking knowledge.
  • Familiar with ITIL framework
  • Open to Infrastructure background with no IT Service Delivery experience
  • Experience in IT Service Delivery is a plus
  • Good spoken and written English and Chinese.

Apply Today

To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.

About Protiviti

Protiviti is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future. Through our network of more than 70 offices in over 20 countries, Protiviti and its independently owned Member Firms provide clients with consulting solutions in finance, technology, operations, data, analytics, business performance improvement, risk and internal audit.

As a Protiviti consultant, you will not only work on interesting business issues with world-class companies, but you will also have access to training and networking opportunities to accelerate your expertise.

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