Lead UX Designer - Retail Banking and Wealth Management

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • CDI, Plein-temps
  • HSBC
  • 21 juil. 18 2018-07-21

Lead UX Designer - Retail Banking and Wealth Management

Some careers shine brighter than others
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential.

Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as Lead UX Designer.

Principal responsibilities

  • ​Oversee quality of design solutions as they related to Use Experience and Interaction Design
  • Elevate and strengthen User Experience Design as a practice
  • Translate requirements that lead to intuitive user experiences
  • Facilitate product visions
  • Design and deliver wireframes, user stories, user journeys and mockups optimized for a wide range of devices and interfaces
  • Defining interaction models, user task flows, and user interface specifications
  • Identify design problems and devise elegant solutions
  • Make strategic design and user experience decisions related to core and new functions and features


Qualifications
Requirements
  • Design graduate. Graduates from other disciplines considered with experience in user experience would also be considered
  • Extensive experience of User Centred Design methodology and its practical implementation
  • Experience of technical coaching, motivating and inspiring others to excel
  • Experience of interaction and visual design with a strong understanding of user centered design
  • Expert in best practice when designing for the multiple digital channels
  • Skilled in the use of prototyping tools, flash and rich media
  • Subject Matter Expertise of channel, including technical, commercial, market place and customer considerations.
  • Accomplished in the development of mobile applications and web optimization for mobile devices
  • Innovative, the ability to approach things differently or do different things to deliver goals
  • Highly developed communication skills, both written and verbal, to explain complex or technical issues
  • Experience of working with and managing agencies particularly usability testing
  • High levels of resilience and self-motivation
  • Good relationship management skills to satisfy a wider range of internal and external customers with conflicting priorities
  • People experience in customer focused organisations
  • Strong people leadership experience including performance management, team development and a track record in motivating and inspiring others to excel
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.