Manager, Customer Knowledge & Business Planning (Business Banking) Manager, Customer Knowledge & Business Planning  …

Bank Of China (Hong Kong) Limited
à Hong Kong, Hong Kong, Hong Kong
CDI, Plein-temps
Dernière candidature, 17 juin 20
Competitive
Bank Of China (Hong Kong) Limited
à Hong Kong, Hong Kong, Hong Kong
CDI, Plein-temps
Dernière candidature, 17 juin 20
Competitive
Manager, Customer Knowledge & Business Planning (Business Banking)
Job Responsibilities:
  • Support the development Annual P&L and Business Plan
  • Prepare business strategy with in-depth market research , competitor benchmarking & ongoing customer portfolio study
  • monitor business performance, financial KPIs and segment movement on customer and channel level
  • Analyze customer needs, develop actionable customer insights and enhance better portfolio understanding
  • implement new data applications including customer clustering, product propensity model, online browsing behavior, 3 rd party data collaboration, triggering event to channels/ customers
  • Design and prepare reports to monitor customer behaviors by segment
  • Prepare management updates with regular & ad-hoc financial and business analysis in report, spreadsheet and presentation format
  • Work closely with Business Finance, Customer Intelligence, IT etc to drive the smoothen implementation of all data initiatives
Job Requirements:
  • Degree or above in Business Administration, Statistics or related disciplines
  • At least 5 year experience in financial industry with proven experience and track record in business management, data analysis, research
  • Experience on business management, management updates, strategic planning, data mining will be an advantage
  • Able to work flexibly and be proactive, innovative, energetic to work on various assignments
  • Strong analytical sense in translating insights into management updates and presentation
  • Good presentation skills with good command of both spoken and written English and Chinese
  • Knowledge of data management tools, such as excel, VBA, SAS, SQL, Python etc.
  • Less experienced candidate will be considered as Assistant Manager role

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