Manager Technical Service - HSBC Operations, Services and Technology

  • Competitive
  • Hong Kong
  • CDI, Plein-temps
  • HSBC
  • 18 janv. 19

Manager Technical Service - HSBC Operations, Services and Technology

Some careers grow faster than others. If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as Manager Technical Service .

Principal responsibilities

  • Identify, assess and evaluate risk to enable the execution of the risk management strategy.
  • Collect information and review documentation to ensure that risk scenarios are identified and evaluated.
  • Identify legal, regulatory and contractual requirements and organizational policies and standards related to information systems to determine their potential impact.
  • Identify potential threats and vulnerabilities for business processes, associated data and supporting capabilities to assist in the evaluation of enterprise risk.
  • Create and maintain a risk register to ensure that all identified risk factors are accounted for.
  • Assemble risk scenarios to estimate the likelihood and impact of significant events to the organization.
  • Analyze risk scenarios to determine their impact.
  • Develop a risk awareness program and conduct training to ensure that stakeholders understand risk and contribute to the risk management process and to promote a risk aware culture.
  • Correlate identified risk scenarios to relevant processes to assist in identifying risk ownership.
  • Validate risk appetite and tolerance with senior leadership and key stakeholders to ensure alignment
  • Develop and implement risk responses to ensure that risk factors and events are addressed in a cost effective manner and in line with business and regulatory requirements.
  • Identify and evaluate risk response options and provide management with information to enable risk response decisions.
  • Review risk responses with the relevant stakeholders for validation of efficiency, effectiveness and economy.
  • Apply risk criteria to assist in the development of the risk profile for management approval.
  • Assist in the development of risk response action plans to address risk factors identified in the organizational risk profile.
  • Monitor risk and communicate information to the relevant stakeholders to ensure the continued effectiveness of the risk management strategy.
  • Collect and validate data that measure key risk indicators KRIs to monitor and communicate their status to relevant stakeholders.
  • Monitor and communicate key risk indicators KRIs and management activities to assist relevant stakeholders in their decision making process.
  • Facilitate independent risk assessments and risk management process reviews to ensure they are performed efficiently and effectively.
  • Identify and report on risk, including compliance, to initiate corrective action and meet business and regulatory requirements.
  • Serve as liaison to auditors and regulators regarding documentation and review of information compliance.
  • Communicate audit and review results to appropriate parties to ensure that issues are addressed and corrective actions are implemented.
  • Keep a tracking action list of all audit issues.



  • Bachelor's degree
  • Expert level of management experience in information technology functions
  • Experience in auditing as a compliance manager or information risk specialist
  • Report writing skills are required. Must be able to summarize and communicate technical data to a non technical audience.
  • Experience in Unix and or Linux and Windows systems support is preferred
  • Certification in CISA, CISSP or equivalent is preferred.
  • Familiarity with Microsoft Office products including Word, Excel, VISIO and PowerPoint is preferred.

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

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