Operation Systems Engineer – Wintel Operation Systems Engineer – Wintel …

Wells Fargo Bank
à Hong Kong, Hong Kong, Hong Kong
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
Wells Fargo Bank
à Hong Kong, Hong Kong, Hong Kong
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
Overview Provides technical Windows systems support within the Wells Fargo Technology organization.

Responsibilities

  • Support a large technical infrastructure based on Windows Server Operating System
  • Participate in weekly Windows patching, Firmware and layered products updates as required.
  • Provide support for medium to complex technical issues and initiatives related to system O/S, applications, databases and/or other technical products and services.
  • Use diagnostic and other tools to maintain, troubleshoot and restore service to systems, escalating if needed to meet established service level agreements. (Requirement for PRB ticket)
  • Assist with migrations from development to production, maintenance, upgrades, installations and/or configurations (Requirement for Work Orders)
  • Update documentation and procedures, contribute to process improvement and provide technical consultancy/guidance to peers.

Requirements:

  • 3+ years systems support experience.
  • Must have a minimum of 3 years Windows Operating Systems experience
  • Experienced in troubleshooting issues related to windows O/S, windows security patching and windows product upgrade process
  • Knowledge of Wintel domain services such as AD, DNS, DHCP, GPO, DFS
  • Excellent written and verbal communication skills required (spoken/written English is a must)
  • Understanding of Change Control.
  • Demonstrated ability to evaluate and diagnose issues.
  • Must be able to work during weekends as required.

 
Desired Skills:

  • Windows 2K8R2, 2K12 and 2K16
  • Experience with SAN, NAS, replication etc. 
  • Veritas Storage Foundation & MS Clustering
  • Experience supporting and troubleshooting Dell and HP H/W - daily operation and firmware upgrade process
  • Ability to support large scale projects and work with dynamic teams across multiple time zones.
  • Ability to develop automation processes using Windows PowerShell
Close