Espace Recruteurs

Policy & Procedure Enhancement (Assistant) Manager

Hong Kong Job Consulting
Hong Kong
Mise en ligne il y a 2 jours Au bureau CDI 30000 or above
A
Mise en ligne par
Ada Lui
Recruiter
A reputable China-based Bank in Hong Kong is looking for a high-calibre manager to establish & ensure the effectiveness and efficiency of policies & procedures of Personal Banking Department.

Responsibilities

  • Establish and ensure policies and procedures are in line with the overall business strategic goals, particularly optimize the retention of existing customers
  • Assist in liaise and collaborate with different business units to design, review and unify the operation and system workflow to ensure the consistency in service delivery
  • Formulate, drive and implement process enhancement initiatives to improve operational efficiency and effectiveness
  • Provide support on UAT in respect of systems of the retail banking business
  • Deliver training to end users for the updated policies, procedures or system

Requirements

  • University graduate in Economics, Finance or related discipline
  • Minimum 5 years’ retail banking experience
  • Good Knowledge of retail banking practices, operation system and procedure
  • Good project management, organizational and analytical skills
  • Self-motivation with good interpersonal and communication skills
  • Proficient in MS Office applications and Chinese Word Processing
  • Fluent spoken and written English, Chinese and Mandarin
  • Candidates with less experience will be considered as Assistant Manager Level

Interested parties please send your resume in word format with current & expected salary and notice period to ada@hkjobc.com.  For details, please feel free to contact Ada at 9710 9507.

 

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