Production Support Engineer Production Support Engineer …

Eames Consulting
à Hong Kong, Hong Kong, Hong Kong
CDI, Plein-temps
Soyez parmi les premiers à postuler
50000
Eames Consulting
à Hong Kong, Hong Kong, Hong Kong
CDI, Plein-temps
Soyez parmi les premiers à postuler
50000
A US firm is looking to expand their Hong Kong team in hiring a Production Support Engineer to focus on the end user support, Windows System Administration and VMware. This internationally recognized firm aims to provide its customers with the state-of-the-art trading technology and worldwide electronic access.

You will provide 1 st and 2nd level End User Computing (EUC) support, application installations and support for all Regional employees. You will need to participate in Root Cause Analysis (RCA) process for all VMware & Windows problems.

Key Technical Skills & Competencies (Must Have)

  • Enterprise knowledge of VMware vSphere ESXi 6.x and Horizon View 7.x environments.
  • Enterprise knowledge of Windows Server 2008 – 2016 operating systems.
  • Enterprise knowledge of Active Directory / DHCP / DNS / Group Policy in a distributed environment.
  • Strong understanding of TCP/IP, Sub netting, Routing and SMTP concepts.
  • Enterprise knowledge of Windows 7 and 10 Desktop Operating Systems.
  • Design and implementation of Desktop / VDI Image & template management.
  • Enterprise Knowledge of Windows Security Patch Management and application deployment process in physical and virtual environments.
  • Enterprise knowledge of VMware Horizon View, App Volumes and Thin App virtualization environment.
  • Enterprise knowledge of Teradici management or Dell Wyse Management console.
  • Enterprise knowledge of Dell / HP server hardware and data center monitoring tools such as Dell Open server
  • Strong customer service and professional client facing skills.
  • Excellent verbal and written communications skills.
  • Excellent attention to detail and proven strong analytical / troubleshooting and multi-tasking skills.

Key Technical Skills & Competencies (Nice To Have)

  • Enterprise knowledge of Windows and 3rd party Patch Management technologies (Shavlik, Manage Engine, etc.)
  • Enterprise knowledge of MDM solutions (Airwatch, Good, Mobile Iron, etc.) is a plus
  • Enterprise knowledge of cloud services such as AWS and Azure is a plus.
  • Experience with SQL and scripting languages such as PowerShell is a plus.
  • Experience with application packaging using Wise Admin Studio or Flexera Admin studio is a plus.

If you are interested in hearing more about this role, please contact robyn.charter@eamesconsulting.com for more information.

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