• Competitive
  • Hong Kong
  • CDI, Plein-temps
  • HSBC
  • 2019-03-19

RBWM Senior Business Analyst - HSBC Operations, Services and Technology

  • Plein-temps
  • Hong Kong
  • 19 mars 19

RBWM Senior Business Analyst - HSBC Operations, Services and Technology

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as RBWM Senior Business Analyst .

Principal responsibilities

  • Within an Agile environment, end to end support of the Retail Network sales performance management business tools
  • Business requirements gathering, documentation and elaboration
  • Managing clarifications with globally based senior business stakeholders based around the world
  • QA Support
  • Test Matrix or Case Creation and Execution
  • Defect Tracking and Resolution
  • Play back of the test results to the key business stakeholders
  • Interaction with both onshore and offshore team members, including India, China, Hong Kong, UK and Poland
  • Communicating directly with the pod about Business requirements in support of the overall system solution
  • Communicating directly with the key business stakeholders to thoroughly understand not just the requirements but the overall business tool application behaviours
  • Project Management
  • Software Delivery Schedule and Management within an Agile environment
  • Product Backlog Ownership and Grooming
  • Project Delivery Budget Management



  • Proven end to end experience in preparing business requirement documents, solution design documents and presentation materials in an dynamic Agile environment
  • Proven experience in preparing, executing and presenting test case results to senior business stakeholders in support of business tool upgrades and deployments
  • Proven experience working in an Agile environment
  • Capable in clearly communicating with stakeholders through English, including verbal and written, when discussing requirement clarification, complex solution proposal walk through, QA test results, and Application Production Support
  • Having basic COGNOS technical background regarding system integration design and capabilities and interacting with our engineering teams
  • Knowledge or working experience in Investment or Retail Bank business domain
  • Business Tool Production Support, including addressing business queries, investigation and problem solving
  • Detailed Oriented
  • Working knowledge of JIRA, Confluence and related Agile tools
  • Proficient in excel, word, and PowerPoint
  • Proficient in spoken Mandarin, Cantonese and English
  • Proficient in communicating in written English

You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.