Senior Customer Services Officer (Group Customer Services Centre) Senior Customer Services Officer (Group Customer  …

Bank Of China (Hong Kong) Limited
à Hong Kong, Hong Kong, Hong Kong
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
Bank Of China (Hong Kong) Limited
à Hong Kong, Hong Kong, Hong Kong
CDI, Plein-temps
Soyez parmi les premiers à postuler
Competitive
Senior Customer Services Officer (Group Customer Services Centre)
Responsibilities:
  • Provide after-sales services to the bank's high net worth corporate and FI customers
  • Handle customers enquiries and requests in relating to banking products or services from different channels
  • Offer prompt, competent and quality customer services and provide prompt solutions to customer
  • Address customer feedback/ complaints professionally
Requirements:
  • Diploma or above
  • At least 3 year solid working experience in banking industry related to cash management, corporate internet banking, remittance, account opening and maintenance
  • Excellent interpersonal and communication skills
  • Excellent analytical and numerical skills
  • Good command of both spoken and written English and Chinese. Putonghua is an advantage

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