Senior Manager, Operations - Local Bank Senior Manager, Operations - Local Bank …

Captiare Limited
à Hong Kong
CDI, Plein-temps
Dernière candidature, 15 janv. 21
Captiare Limited
à Hong Kong
CDI, Plein-temps
Dernière candidature, 15 janv. 21
Diffusée par:
Angela Ho • Recruiter, Banking & Finance
Diffusée par:
Angela Ho
Recruiter, Banking & Finance
• Experience in transaction banking/ lending services preferable. • Deputy head of Operations department. • Change agent that leads the team and ensures the high standard of deliverables.



Our client is a vibrant Fintech group in Hong Kong with strong partnership with well-established corporations in banking, investment management, corporate financial advisory services, etc.



  • Supervise operational processes to ensure smooth and efficient day-to-day operations and the delivery of committed service level targets. Perform quality checking on various deliverables and perform regular control effective review.
  • Manage and develop team members in delivering their responsibilities.
  • Provide guidance to team members and ensure the compliance with internal rules, policies of the Bank and regulatory requirement by HKMA.
  • Promote and encourage open and positive communication amongst all levels of members
  • Stay close with business developments and actively participate in service journey and system solution design, operational procedure development and capacity planning.
  • Identify, report, coordinate and resolve problems in day-to-day operations and project implementation
  • Propose and implement streamlining initiatives to improve operations efficiency and control effectiveness.
  • Support Department Head in governance activities.
  • Escalate exceptional / outstanding / suspicious transactions to Department Head and other relevant parties for necessary action
  • Assist in ad hoc projects and tasks as required



  • Minimum 7 years’ working experience in Financial Industry, at least 2 years at managerial role
  • Substantial knowledge and exposure in retail banking operations, experience in transactional services or lending product services would be preferred.
  • University degree in Banking, Business Administration, Finance or a related discipline preferable
  • Conversant with Hong Kong regulatory requirements 
  • Excellent verbal and written communication skills in both English and Chinese, preferably fluent in Mandarin speaking
  • Proficient in PC applications
  • Proven leadership and people management capabilities
  • Strong sense of ownership. Self-motivated and able to work under pressure and uncertainty
  • Data-driven and critical-thinking
  • Excellent inter-personal and influential skill
  • Risk awareness and established experience in operational risk management
  • Persistence in problem-solving


Please note that only shortlisted candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

Captiare Limited logo
Offres similaires
Plus d'offres