The incumbent will assist in the system architectural design and solutions to meet business requirements and cost-effectiveness. S/he will be responsible for managing and providing technical support on RedHat-based private Cloud infrastructure, Windows-based virtualization platform, PC/LAN system software and hardware, as well as participating in planning and implementing effective problem diagnosis and management processes and performing trouble shooting and problem resolution.
Major Responsibilities
- Assist in the system architectural design and solutions to meet business requirements and cost-effectiveness
- Manage and provide technical support on RedHat-based private Cloud infrastructure, Windows-based virtualization platform, PC/LAN system software and hardware
- Perform infrastructure installation, testing and periodic system software/hardware upgrade
- Conduct and implement strategic plan, system capacity and disaster recovery planning
- Maintain good performance on system infrastructure and high system availability at all times
- Plan and implement effective problem diagnosis and management processes and perform trouble shooting and problem resolution
- Prepare system documentation and reporting
- Provide on-call support for emergency production incidents and on-site support for fire-fighting and perform shift duties as required
Requirements
- University education in electrical/electronic, computer engineering/science or related discipline
- Minimum 8 years’ systems administration and support experience of which at least 5 years’ solid experience in the RedHat Linux and Microsoft Windows platform
- Proficient in Citrix VDI, Microsoft Exchange, SharePoint and SQL Server, Microsoft Hyper-V and SCCM, CyberArk, Veritas NetBackup and Sophos software will be an advantage
- Experience in RedHat Linux, CloudForm, Satellite and Ansible software will be an advantage
- Willing to work occasionally on evening and holiday shift duties for supporting operation
- Good command in spoken and written English and Chinese
- Good problem solving, communication and interpersonal skills and able to work under pressure
