Service and Implementation Manager Service and Implementation Manager …

BGC Search
à Hong Kong, Hong Kong, Hong Kong
CDI, Plein-temps
Soyez parmi les premiers à postuler
35k to 55k
BGC Search
à Hong Kong, Hong Kong, Hong Kong
CDI, Plein-temps
Soyez parmi les premiers à postuler
35k to 55k
The company is an internationally well-known MES system solution provider, providing many advanced manufacturing companies-especially high-tech discrete manufacturing companies. It leverages its strong network and infrastructure, resources and talents to grow its key businesses in the Semiconductor Solutions Segment, Materials and SMT Solutions.

Responsibilities

  • Establish and lead a MES implementation and service team.
  • Organize and manage MES implementation project at customer.
  • Provide the best service to customers after project acceptance.
  • Maintain a good relationship with customer.
  • Cooperate with external implementation partners and manage them well.
  • Maintain a good communication and cooperation with the implementation team at the headquarters and feedback the product problems occurred at the local customers to the headquarters in a timely manner and urge them to be resolved in time.
  • Work with the sales team to calculate and provide the project cost budget to the bidding project in time.
  • Continuously improve the service/implementation or introduce new service/implementation methods, control and manage the cost and quality of service, and continuously improve customer satisfaction.

Requirements

  • Bachelor or above, major in Software Engineering, Information technology, Computer Science, Electronics, MBA, Automation, Industrial Engineering or Machinery
  • CET 4 or above, competence of oral and written English.
  • Strong leadership and good communication skills.
  • +5 years software and manufacturing experience in electronics manufacturing industry
  • Good customer service awareness.
  • Able to frequently travel.

Interested candidates please click "APPLY NOW" for application with updated CV or Send your updated CV to Francis @bgc-group.com

*Personal data collected will be used for recruitment purpose only

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