eCommerce Sales & Client Development Manager

  • Competitive salary + bonus
  • Hong Kong Hong Kong Hong Kong HK
  • CDI, Plein-temps
  • BGC Capital Markets (Hong Kong) Limited
  • 17 mai 18 2018-05-17

The purpose of this role is to increase electronic brokerage revenue by working in conjunction with our high performing voice brokers with a particular focus on FX (NDF and DF), Fixed Income and IRS (interest rate swaps)”.

Job department

eSales is a global function dedicated to providing excellence in electronic trade execution and risk management. We strive to increase e-revenue and overall volume by facilitating the provision of additional liquidity via the commercial use of technology.

Key responsibilities: 

eSales

  • Partner with voice brokers and build strong business relationships internally and externally, in order to increase Average Daily Volume (ADV) and overall revenue via our state-of-the art trading platform
  • KYC - understand specific client requirements and pitch features and benefits of the platform to identify and create competitive advantage
  • Build and maintain relationships with clients’ front and middle offices
  • Identify new opportunities to develop the continued growth of electronic volume, revenue and number of counterparties using the platform
  • Cross-sell across other asset classes and geographical markets

Account Management

  • Maintain a 360 degree relationship with existing clients with a full overview of client set up and preferences to aid electronic engagement and increase electronic revenue
  • Manage the on boarding process from a legal and risk perspective, provide basic onsite training to traders and monitor platform usage
  • Map client markets and summarise client interactions in our fully customised CRM
  • Act as the first line of response for all client trade and execution queries
  • Technology Quality Assurance and User Acceptance Testing from both broker and client perspective
  • Attend industry specific conferences and networking events

Strategy & Analysis 

  • Gather market and competitor intelligence to build an intimate knowledge of the key market drivers for each currency pair
  • Work closely with Product Strategy to implement new revenue-generating initiatives
  • Use Business Intelligence tools to monitor client ADV and address accordingly
  • Compile weekly report of key highlights for senior management, summarising client feedback, market intelligence, competitor information and action points
  • Proactively maintain knowledge and understanding of current affairs and regulations relevant to your product

Key requirements: 

  • At least 3 years’ relevant and proven business-to-business sales experience
  • Client-facing experience and ability to build both internal and external relationships
  • Strong communication and senior stakeholder management skills
  • Product-specific and market-specific knowledge including regulatory changes and implications
  • IT skills including Excel, PowerPoint and in-house applications

General competencies:

  • Ability to commercialise external relationships
  • Ability to elicit, validate and communicate user requirements
  • Effective communication and presentation skills
  • Results-driven
  • Team Player
  • Diplomatic and discreet
  • Professional
  • Entrepreneurial

We offer attractive salary packages and benefits to the successful applicant. Interested candidates can apply directly clearly stating your current salary, expected salary and notice period. 

For other vacancies, please visit our website at http://www.bgcpartners.com/careers/

All data collected will be treated strictly confidential and used for recruitment purpose only. We regret that only shortlisted candidates will be contacted.