eCommerce Sales & Client Development Manager

  • Competitive salary + bonus
  • Hong Kong Hong Kong Hong Kong HK
  • CDI, Plein-temps
  • BGC Capital Markets (Hong Kong) Limited
  • 17 mai 18 2018-05-17

The purpose of this role is to increase electronic brokerage revenue by working in conjunction with our high performing voice brokers with a particular focus on FX (NDF and DF), Fixed Income and IRS (interest rate swaps)”.

Job department

eSales is a global function dedicated to providing excellence in electronic trade execution and risk management. We strive to increase e-revenue and overall volume by facilitating the provision of additional liquidity via the commercial use of technology.

Key responsibilities: 


  • Partner with voice brokers and build strong business relationships internally and externally, in order to increase Average Daily Volume (ADV) and overall revenue via our state-of-the art trading platform
  • KYC - understand specific client requirements and pitch features and benefits of the platform to identify and create competitive advantage
  • Build and maintain relationships with clients’ front and middle offices
  • Identify new opportunities to develop the continued growth of electronic volume, revenue and number of counterparties using the platform
  • Cross-sell across other asset classes and geographical markets

Account Management

  • Maintain a 360 degree relationship with existing clients with a full overview of client set up and preferences to aid electronic engagement and increase electronic revenue
  • Manage the on boarding process from a legal and risk perspective, provide basic onsite training to traders and monitor platform usage
  • Map client markets and summarise client interactions in our fully customised CRM
  • Act as the first line of response for all client trade and execution queries
  • Technology Quality Assurance and User Acceptance Testing from both broker and client perspective
  • Attend industry specific conferences and networking events

Strategy & Analysis 

  • Gather market and competitor intelligence to build an intimate knowledge of the key market drivers for each currency pair
  • Work closely with Product Strategy to implement new revenue-generating initiatives
  • Use Business Intelligence tools to monitor client ADV and address accordingly
  • Compile weekly report of key highlights for senior management, summarising client feedback, market intelligence, competitor information and action points
  • Proactively maintain knowledge and understanding of current affairs and regulations relevant to your product

Key requirements: 

  • At least 3 years’ relevant and proven business-to-business sales experience
  • Client-facing experience and ability to build both internal and external relationships
  • Strong communication and senior stakeholder management skills
  • Product-specific and market-specific knowledge including regulatory changes and implications
  • IT skills including Excel, PowerPoint and in-house applications

General competencies:

  • Ability to commercialise external relationships
  • Ability to elicit, validate and communicate user requirements
  • Effective communication and presentation skills
  • Results-driven
  • Team Player
  • Diplomatic and discreet
  • Professional
  • Entrepreneurial

We offer attractive salary packages and benefits to the successful applicant. Interested candidates can apply directly clearly stating your current salary, expected salary and notice period. 

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All data collected will be treated strictly confidential and used for recruitment purpose only. We regret that only shortlisted candidates will be contacted.